In a recent survey to over 150 decision makers, Computing explored how conversational interfaces are adding value to digital initiatives. Based on the survey, 63 percent of respondents have implemented a Conversational User Interface as part of a wider digital initiative, 94 percent of them are using a text-based solution and 58 percent using voice-based interaction.
Read the report to learn more about the benefits of putting AI to work, the value of the conversational channel itself and review to what extent Conversational User Interfaces are already in place, their use cases and how businesses expect this to develop. Get the report here.
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