Answer intent uses machine learning to understand a user question and return a single answer. The QnA framework used earlier used elastic search instead, which...
Answer intent uses machine learning to understand a user question and return a single answer. The QnA framework used earlier used elastic search instead, which didn't offer the same level of confidence as NLP. For this reason, the QnA framework always showed several possible question / answer pairs that would match a user message. Although the answer to a question that is returned by answer intents has a high confidence, some customers have expressed their preference for the...
Answer intent uses machine learning to understand a user question and return a single answer. The QnA framework used earlier used elastic search instead, which didn't offer the same level...
In an earlier article on Oracle TechExchange, I explained how to implement a feedback feature for answers to frequently asked questions. In the article I used a...
In an earlier article on Oracle TechExchange, I explained how to implement a feedback feature for answers to frequently asked questions. In the article I used a custom component that actually handled the feedback interaction with a user. In this article I explain the same use case using BotML for handling the feedback conversation (or any other follow-up conversation needed). A benefit of the approach explained in the article is that it is easier to implement for developers...
In an earlier article on Oracle TechExchange, I explained how to implement a feedback feature for answers to frequently asked questions. In the article I used a custom component that actually handled...
Join us to learn how you can bring those gains to life for your team and customers in less than 90 days. Suhas Uliyar of Oracle and Danny Asnani and Vivek Ahuja...
Join us to learn how you can bring those gains to life for your team and customers in less than 90 days. Suhas Uliyar of Oracle and Danny Asnani and Vivek Ahuja of Sofbang will present how Sofbang’s prebuilt AI accelerators can streamline, simplify, and accelerate Oracle Digital Assistant (ODA) deployment to maximize returns for utilities. Digital Assistants the Future of Customer Service. We will present both the core value proposition of ODA for utilities and the...
Join us to learn how you can bring those gains to life for your team and customers in less than 90 days. Suhas Uliyar of Oracle and Danny Asnani and Vivek Ahuja of Sofbang will present how...
In fact, if you're wondering whether your business should create a bot, you're asking the wrong question. Bot-powered commerce is the future. This technology is...
In fact, if you're wondering whether your business should create a bot, you're asking the wrong question. Bot-powered commerce is the future. This technology is still in its infancy, so most bots follow a set of rules programmed by a human via a bot-building platform, and one of them is Oracle Digital Assistant. Workshop series: Digital Assistant Overview & start your free cloud service April 20th 2021 Hands-on Digital Assistant part 1 April 22nd 2021 Hands-on Digital...
In fact, if you're wondering whether your business should create a bot, you're asking the wrong question. Bot-powered commerce is the future. This technology is still in its infancy, so most...
Users fail because designs fail. Conversational design skills are an important asset for any bot developer, regardless of the development platform used. With...
Users fail because designs fail. Conversational design skills are an important asset for any bot developer, regardless of the development platform used. With chatbots you always build for two types of users: 1. new users that use a bot for the first time 2. expert users that did use the bot before This article explains a solution that allows experienced users to skip a dialog in a bot-user interaction Problem Statement Consider a simple question, asking a user if they have a...
Users fail because designs fail. Conversational design skills are an important asset for any bot developer, regardless of the development platform used. With chatbots you always build for two types of...
To do anything useful with a chatbot, you need to be able to access backend services from within a conversation. However, this is easier said than done if the...
To do anything useful with a chatbot, you need to be able to access backend services from within a conversation. However, this is easier said than done if the service to access is deployed on-premise, if access is protected by a firewall or authentication code is required such that it cannot be accessed directly by a custom component in Oracle Digital Assistant. The Oracle API Gateway and Oracle Identity Cloud Service (IDCS) product in Oracle Cloud Infrastructure (OCI) are...
To do anything useful with a chatbot, you need to be able to access backend services from within a conversation. However, this is easier said than done if the service to access is deployed on-premise,...
The coronavirus has hit the United States hard and fast. This summer, it continues its lethal spread across the country, confounding government agencies at...
The coronavirus has hit the United States hard and fast. This summer, it continues its lethal spread across the country, confounding government agencies at every level, and wreaking havoc with colleges and universities attempting to resume classes this fall. When the first wave swept the country, public sector organizations sprung into action to secure essential public services, data, and systems to maintain operational continuity and ensure preparedness. Powerful cloud-based...
The coronavirus has hit the United States hard and fast. This summer, it continues its lethal spread across the country, confounding government agencies at every level, and wreaking havoc with...
The KBot uses Augmented Reality (AR) technology produced by VALIS to help Kmart customers see how the new hero products from the August Living range would look...
The KBot uses Augmented Reality (AR) technology produced by VALIS to help Kmart customers see how the new hero products from the August Living range would look in their own environment, while conversational artificial intelligence (AI) powered by Oracle’s Digital Assistant provides information about product dimensions and features and recommends complementary products based on previously viewed products.. It can be accessed by shoppers via klabs.com.au on AR supported Apple...
The KBot uses Augmented Reality (AR) technology produced by VALIS to help Kmart customers see how the new hero products from the August Living range would look in their own environment,...
Join us to for this webcast to hear from Suhas Uliyar of Oracle along with Danny Asnani and Vivek Ahuja of Sofbang as they present how Sofbang’s prebuilt AI...
Join us to for this webcast to hear from Suhas Uliyar of Oracle along with Danny Asnani and Vivek Ahuja of Sofbang as they present how Sofbang’s prebuilt AI accelerators can streamline, simplify, and accelerate ODA deployment to maximize returns for utilities. We will present both the core value proposition of ODA for utilities and the accelerated path to deployment and ROI Sofbang offers. Vivek will provide a full demonstration of an ODA chatbot powered by Sofbang...
Join us to for this webcast to hear from Suhas Uliyar of Oracle along with Danny Asnani and Vivek Ahuja of Sofbang as they present how Sofbang’s prebuilt AI accelerators can streamline, simplify, and...
