In Oracle Digital Assistant 19.10 and later, Oracle provides a new web SDK for integrating Oracle Digital Assistant to web applications and web sites. The new...
In Oracle Digital Assistant 19.10 and later, Oracle provides a new web SDK for integrating Oracle Digital Assistant to web applications and web sites. The new Oracle Web SDK provides the features available in the current version of the Oracle JS Client SDK, but then goes beyond in providing new messenger functionalities as well as client security. This article explores customization features of the new Oracle Web SDK that you can download for Oracle Digital Assistant 19.10...
In Oracle Digital Assistant 19.10 and later, Oracle provides a new web SDK for integrating Oracle Digital Assistant to web applications and web sites. The new Oracle Web SDK provides the features...
Starting Oracle Digital Assistant 19.4.1, you have two options to handle questions in a bot conversation. · QnA Module - the QnA module in Oracle Digital...
Starting Oracle Digital Assistant 19.4.1, you have two options to handle questions in a bot conversation. · QnA Module - the QnA module in Oracle Digital Assistant allows you to upload frequently asked question documents that consist of one or many questions associated with a single answer. The QnA module uses elastic search to find the best matching answer or answers to a question. Dependent on how you configure the QnA module routing, bot users may get multiple hits for a...
Starting Oracle Digital Assistant 19.4.1, you have two options to handle questions in a bot conversation. · QnA Module - the QnA module in Oracle Digital Assistant allows you to upload...
Welcome to the latest edition of the Oracle Digital Assistant News. Following on from the successful launch of our newsletter last month, we are back to bring...
Welcome to the latest edition of the Oracle Digital Assistant News. Following on from the successful launch of our newsletter last month, we are back to bring you a mix of industry views, customer stories, upcoming events, best practices and technical articles. If you are enjoying this newsletter we'd loved to hear your feedback. Also in this is edition is your chance to register your interest in the September 2020 Digital Assistant Customer Advisory Board. More info and...
Welcome to the latest edition of the Oracle Digital Assistant News. Following on from the successful launch of our newsletter last month, we are back to bring you a mix of industry views,...
Oracle Digital Assistant lets you to integrate with the Oracle Service Cloud Chat Service in two ways: · DA as an Oracle Service Cloud agent DA as an Oracle...
Oracle Digital Assistant lets you to integrate with the Oracle Service Cloud Chat Service in two ways: · DA as an Oracle Service Cloud agent DA as an Oracle Service Cloud agent lets you turn a digital assistant into an automated agent that participates in Oracle Service Cloud chats in much the same what that live agents do. All conversations take place in an Oracle Service Cloud Live Help chat window regardless of whether the agent is a human agent or a digital assistant. ·...
Oracle Digital Assistant lets you to integrate with the Oracle Service Cloud Chat Service in two ways: · DA as an Oracle Service Cloud agent DA as an Oracle Service Cloud agent lets you turn a digital...
Introduction: Not every person who uses a chatbot, is a native English speaker. As the popularity of chatbots is increasing day by day, a very common scenario...
Introduction: Not every person who uses a chatbot, is a native English speaker. As the popularity of chatbots is increasing day by day, a very common scenario in chatbot implementation is to provide support for users in their native languages. Oracle Digital Assistant provides you a platform to design your enterprise grade chatbots quickly and efficiently. Though the NLP (Natural Language Processing) engine of Oracle Digital Assistant is based on English language, it still...
Introduction: Not every person who uses a chatbot, is a native English speaker. As the popularity of chatbots is increasing day by day, a very common scenario in chatbot implementation is to...
By default, Oracle Digital Assistant (ODA) supports the integration of human agents into bot conversations through the Oracle Service Cloud (OSC). A new open...
By default, Oracle Digital Assistant (ODA) supports the integration of human agents into bot conversations through the Oracle Service Cloud (OSC). A new open source project that extends the existing integration to third-party agent systems has now been released to GitHub by Tamer Qumhieh. The project leverages ODA out of the box features integrating with Oracle Service Cloud to different agent systems. With this, you will be able to use the out of the...
By default, Oracle Digital Assistant (ODA) supports the integration of human agents into bot conversations through the Oracle Service Cloud (OSC). A new open source project that extends the...
Alexa may be your perfect living room assistant, but when it comes to specific queries with particular vocabulary from enterprises, it lags behind in rich...
Alexa may be your perfect living room assistant, but when it comes to specific queries with particular vocabulary from enterprises, it lags behind in rich capabilities that Oracle Digital Assistant (ODA) has to offer, a top company executive has stressed. Alexa may be your perfect living room assistant, but when it comes to specific queries with particular vocabulary from enterprises, it lags behind in rich capabilities that Oracle Digital Assistant (ODA) has to offer, a top...
Alexa may be your perfect living room assistant, but when it comes to specific queries with particular vocabulary from enterprises, it lags behind in rich capabilities that Oracle Digital...
Dear Developer Community, Want to increase the Oracle Cloud business? Create new service offerings and solutions for Oracle SaaS solution based on the Oracle...
Dear Developer Community, Want to increase the Oracle Cloud business? Create new service offerings and solutions for Oracle SaaS solution based on the Oracle Cloud Platform? Watch the webcast with Suhas Uliyar, Vice President Oracle Product Management. SaaS solutions like HCM, CX and ERP Cloud need to be integrated and customized: · Oracle Integration connects SaaS solutions with out of the box adapters. · Oracle Digital Assistant innovates SaaS solutions with pre-build...
Dear Developer Community, Want to increase the Oracle Cloud business? Create new service offerings and solutions for Oracle SaaS solution based on the Oracle Cloud Platform? Watch the webcast with...
Yilmaz Ozturk from Boxfusion, a purely Oracle Partner, explains how ticket deflection, chatbots and cloud services can support their clients needs. For more...
Yilmaz Ozturk from Boxfusion, a purely Oracle Partner, explains how ticket deflection, chatbots and cloud services can support their clients needs. For more information please visit the solution catalog. Watch the video here. We want to promote your customer success! Have you implemented successful a solution based on the Oracle Cloud Platform? Submit your success story via the customer reference program. PaaS Partner Community For regular information on Oracle PaaS become...
Yilmaz Ozturk from Boxfusion, a purely Oracle Partner, explains how ticket deflection, chatbots and cloud services can support their clients needs. For more information please visit the solution...