Like built-in components, custom components may have an interaction with a user that spans multiple turns. To have a conversation with a user, components needs...
Like built-in components, custom components may have an interaction with a user that spans multiple turns. To have a conversation with a user, components needs to maintain state to tell the UI to render and the behavior to execute. In this article I explain two options you can use to manage and maintain state in custom components. Tickets4Sale Sample The sample used built for this article is an incomplete implementation of an event service bot. As a disclaimer, notice that...
Like built-in components, custom components may have an interaction with a user that spans multiple turns. To have a conversation with a user, components needs to maintain state to tell the UI to...
In addition to natural language processing (NLP), menus are a popular means of navigation in a chatbot conversation. Action menus are typically used either as...
In addition to natural language processing (NLP), menus are a popular means of navigation in a chatbot conversation. Action menus are typically used either as fallback when the NLP engine does not resolve a user message with predefined confidence (threshold), or when a resolved user intent has subcategories into which a conversation can be branched. To build action menus you have a choice: · You can build action menus manually using the System.CommonResponse component and...
In addition to natural language processing (NLP), menus are a popular means of navigation in a chatbot conversation. Action menus are typically used either as fallback when the NLP engine does...
Menus look much better when icons are displayed for the selected items. Often, a well-chosen icon even improves usability because people recognize patterns so...
Menus look much better when icons are displayed for the selected items. Often, a well-chosen icon even improves usability because people recognize patterns so much better than reading labels. In this article I explain how to create icon references for list items in action and value-list menus created with the System.CommonResponse component How to add icons to select items Below is an action list in Oracle Digital Assistant as it shows in the embedded conversation tester that...
Menus look much better when icons are displayed for the selected items. Often, a well-chosen icon even improves usability because people recognize patterns so much better than reading labels. In this...
January 2021 Edition Happy new year, , welcome to the first edition of the Oracle Digital Assistant News of 2021. We have BIG news this month. We're...
January 2021 Edition Happy new year, , welcome to the first edition of the Oracle Digital Assistant News of 2021. We have BIG news this month. We're announcing the rollout of release 20.12 of Oracle Digital Assistant, the first release to support native multi-lingual capabilities. Keep reading for a preview of the new features in 20.12 plus the usual selection of industry news, customer stories, upcoming events, best practices and technical articles. If you are enjoying...
January 2021 Edition Happy new year, , welcome to the first edition of the Oracle Digital Assistant News of 2021. We have BIG news this month. We're announcing the rollout of release 20.12 of Oracle...
Dear Developer Partner Community, Every day we publish a blog post with the latest integration and process automation news. Subscribe to our blog to receive the...
Dear Developer Partner Community, Every day we publish a blog post with the latest integration and process automation news. Subscribe to our blog to receive the updates. You want to share your best practices and success stories? Please send them via twitter #OracleDeveloperCommunity! We will like and retweet and promote them here in our monthly newsletter. Thanks for all your excellent contributions in 2021! In total we had 118.398 views in 2020. Congratulations to the top...
Dear Developer Partner Community, Every day we publish a blog post with the latest integration and process automation news. Subscribe to our blog to receive the updates. You want to share your...
When the COVID-19 pandemic hit, Oklahoma, like every other state, had to figure out a way for its mostly office-based government employees to work from home....
When the COVID-19 pandemic hit, Oklahoma, like every other state, had to figure out a way for its mostly office-based government employees to work from home. Oracle was there to help. Within eight days of receiving a call for help, the local team and members of Oracle’s Austin-based Cloud Solutions Hub were able to design and deploy a chatbot to help Oklahoma’s newly home-based workers get productive as quickly as possible. Office workers unfamiliar with configuring IT gear...
When the COVID-19 pandemic hit, Oklahoma, like every other state, had to figure out a way for its mostly office-based government employees to work from home. Oracle was there to help. Within...
Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can...
Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions including retrieving payslips, determining paid time off or vacation balances, or finding entries in the employee directory. Putting these common, repeatable questions in the metaphorical hands of a chatbot can provide quick and efficient service to employees while freeing the HR department...
Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating computers’ interactions with people, well-designed and thoughtfully deployed chatbots can have an immediate business impact. When Hermes,1 a parcel courier in the UK, implemented a simple Oracle chatbot to help customers track shipments, it quickly found that 50 percent of incoming calls were being deflected away from...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating computers’ interactions with people,...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker,...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise. The premise is simple. In today’s world, people no longer want to point and click their way through your complex internal systems. Instead, they want to have a conversation. Just like they would with a human, but without the wait times or being passed from one department to...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise....
