Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can...
Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions including retrieving payslips, determining paid time off or vacation balances, or finding entries in the employee directory. Putting these common, repeatable questions in the metaphorical hands of a chatbot can provide quick and efficient service to employees while freeing the HR department...
Chatbots can be implemented into a variety of business use cases, such as customer service, employee engagement, and human resources (HR). HR use cases can fulfill a variety of functions...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating computers’ interactions with people, well-designed and thoughtfully deployed chatbots can have an immediate business impact. When Hermes,1 a parcel courier in the UK, implemented a simple Oracle chatbot to help customers track shipments, it quickly found that 50 percent of incoming calls were being deflected away from...
Artificial intelligence (AI) is finding its way into mainstream business— a trend that is clearly evident in the rapid adoption of chatbots. By automating computers’ interactions with people,...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker,...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise. The premise is simple. In today’s world, people no longer want to point and click their way through your complex internal systems. Instead, they want to have a conversation. Just like they would with a human, but without the wait times or being passed from one department to...
15 years in the making… Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise....
This session focuses on the real-world experience of building, training, and testing the natural language processing (NLP) models for an AI-driven digital...
This session focuses on the real-world experience of building, training, and testing the natural language processing (NLP) models for an AI-driven digital assistant. You’ll be introduced to Artie, a digital assistant that helps Oracle developers build chatbots. Using natural language, users can ask Artie varied questions to guide their learning. To build Artie, the development team had to determine the best way to train the natural language understanding models to better...
This session focuses on the real-world experience of building, training, and testing the natural language processing (NLP) models for an AI-driven digital assistant. You’ll be introduced to Artie, a...
Fishbowl Solutions wants to help organizations provide Coronavirus (COVID-19) information inside their organizations. Information regarding symptoms,...
Fishbowl Solutions wants to help organizations provide Coronavirus (COVID-19) information inside their organizations. Information regarding symptoms, prevention, and human resources available. To help drive the flow of accurate Coronavirus information, and help you handle the increase in volume of questions to your human resources departments or hotlines, we’ve built an HR digital assistant that can be deployed to your website or intranet. This digital assistant is intended...
Fishbowl Solutions wants to help organizations provide Coronavirus (COVID-19) information inside their organizations. Information regarding symptoms, prevention, and human resources available. To help...
Oracle Digital Assistant skills provide resource bundles as a feature for skill developers to build multi language bot responses, or just for them to keep label...
Oracle Digital Assistant skills provide resource bundles as a feature for skill developers to build multi language bot responses, or just for them to keep label and prompts in a single place for ease of administration and management. Custom components that are uploaded to a skill don't have access to resource bundle, which also has to do with how custom components communicate with a skill. The options skill developers have at current to provide translatable label strings and...
Oracle Digital Assistant skills provide resource bundles as a feature for skill developers to build multi language bot responses, or just for them to keep label and prompts in a single place for ease...
This article explains how you can add a search engine API into your Oracle Digital Assistant Skill. This functionality is useful when you want to add public...
This article explains how you can add a search engine API into your Oracle Digital Assistant Skill. This functionality is useful when you want to add public knowledge, FAQs, documentation and general information from a specific site or domain to your skill. Search engine API integration can serve as a fallback when your skill otherwise will not be able to provide an answer. Read the complete article here. Developer Partner Community For regular information become a member...
This article explains how you can add a search engine API into your Oracle Digital Assistant Skill. This functionality is useful when you want to add public knowledge, FAQs, documentation and...
Sometimes a question is what it is; a question. In this case, it makes little sense for a bot to start a long conversation with the user. Instead, the bot...
Sometimes a question is what it is; a question. In this case, it makes little sense for a bot to start a long conversation with the user. Instead, the bot should give a direct answer to the question. Answer intents are a recent addition to Oracle Digital Assistant and use the same machine learning model to understand the user question as regular intents do. With answer intents, Oracle Digital Assistant provides a very reliable and successful implementation of the...
Sometimes a question is what it is; a question. In this case, it makes little sense for a bot to start a long conversation with the user. Instead, the bot should give a direct answer to the...
In this article I am demonstrating how to integrate Oracle Digital Assistant (ODA) in Oracle Analytics Cloud Service (OAC). Over time, Oracle Digital Assistant...
In this article I am demonstrating how to integrate Oracle Digital Assistant (ODA) in Oracle Analytics Cloud Service (OAC). Over time, Oracle Digital Assistant product management has encountered many requests for embedding Digital Assistant in OAC for various reasons like • assisting with questions about the organization terminology. • meanings of a specific report values, “does the report about x exists in the OAC”, “what stands behind the calculation of value X”, etc....
In this article I am demonstrating how to integrate Oracle Digital Assistant (ODA) in Oracle Analytics Cloud Service (OAC). Over time, Oracle Digital Assistant product management has encountered...
