Monday Mar 17, 2014

Support Question? Immediate response!

In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as:

- What are my rights with which partner SI number? Supportstand mit Ruth Müller-Wohlfahrt
- How do I open or escalate a service request?
- What should I do when a service request is processed in the U.S.?
- What exactly is Platinum Support?
- Can we use Platinum Support as a partner?
- How can I use "My Oracle Support" efficiently?

Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment!

Please register here for the Oracle Partner Day:
Apr 01, 2014 Stockholm, Sweden

Monday Feb 17, 2014

Support Question? Immediate response!

In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as:

- What are my rights with which partner SI number? Supportstand mit Ruth Müller-Wohlfahrt
- How do I open or escalate a service request?
- What should I do when a service request is processed in the U.S.?
- What exactly is Platinum Support?
- Can we use Platinum Support as a partner?
- How can I use "My Oracle Support" efficiently?

Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment!

Please register here for the Oracle Partner Day:
Mar 05, 2014 Oslo, Norway

Tuesday Jan 21, 2014

Support Question? Immediate response!

In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as:

- What are my rights with which partner SI number? Supportstand mit Ruth Müller-Wohlfahrt
- How do I open or escalate a service request?
- What should I do when a service request is processed in the U.S.?
- What exactly is Platinum Support?
- Can we use Platinum Support as a partner?
- How can I use "My Oracle Support" efficiently?

Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment!

Please register here for the Oracle Partner Day:
4.02.2014 Helsinki, Finland

Wednesday Jan 08, 2014

Support Question? Immediate response!

In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as:

- What are my rights with which partner SI number? Supportstand mit Ruth Müller-Wohlfahrt
- How do I open or escalate a service request?
- What should I do when a service request is processed in the U.S.?
- What exactly is Platinum Support?
- Can we use Platinum Support as a partner?
- How can I use "My Oracle Support" efficiently?

Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment!

Please register here for the Oracle Partner Day:
23.01.2014 Copenhagen, Denmark

Thursday Oct 17, 2013

Support Question? Immediate response!

In the support case, it usually has to go fast - as it is well if you have already resolved fundamental questions in advance. For all partners who wish to learn more about support topics, about the use of the SI number, about My Oracle Support, the exact sequence of support processes and service request edits or simply about the Oracle Support Portfolio, it is advisable to visit the Oracle Partner Days. There Oracle Support in the exhibition area is represented with an information booth! Our team will be there individually on general and very specific questions, such as:

- What are my rights with which partner SI number? Supportstand mit Ruth Müller-Wohlfahrt
- How do I open or escalate a service request?
- What should I do when a service request is processed in the U.S.?
- What exactly is Platinum Support?
- Can we use Platinum Support as a partner?
- How can I use "My Oracle Support" efficiently?

Incidentally: The participation at the Oracle Partner Day is also worthwhile, if you are already a Support Professional. As always attracts a varied program of training opportunities, information, networking and entertainment!

Please register here for the Oracle Partner Days:
22. 10.2013 Montreux/ Switzerland
29.10.2013 Zürich/ Switzerland
29.10.2013 Utrecht/ Netherlands
07.11.2013 Gent/ Belgium

Monday Sep 23, 2013

Announcement of the 2013 EMEA Partner Specialization of the Year awards

Oracle Excellence AwardsDavid Callaghan had the great honor to announce the 6 EMEA Partner Excellence Award winners during Oracle PartnerNetwork Exchange @ OpenWorld 2013 on Sunday.

"With over half of the overall OPN partner community and Specialized Partner ecosystem based in EMEA, growing their Oracle specialized resources at greater than 40% per annum and contributing to over 80% of our transactions, it was a real challenge to short list and select the 6 EMEA award winners in 2013. So many of our partners have the breadth of experience and depth of skills that are exemplary – combined with a real passion for excellence in execution, which has led to many significant customer engagements and great Oracle on Oracle deals over the last year." said David Callaghan, Senior Vice President, EMEA Alliances and Channels.

2013 Oracle Excellence Awards - Specialized Partners of the Year - EMEA winners:

  • Engineered Systems Award - TAS SpA from Italy
  • Servers & Storage Award - SCC from UK
  • Applications Award - Capgemini from UK
  • Database & Middleware Award - Everis from Spain
  • Industry Award - Soft Alliance and Resources from Nigeria
  • Oracle Cloud Award - Accenture from Switzerland
Many congratulations to the worthy winners, and also thank you to all of our EMEA partners for your commitment to Oracle, the business you do for Oracle and the success of the customers you serve with Oracle.

Monday Jul 01, 2013

Oracle's FY14 Global Partner Kickoff Now Available On Demand

Oracle's FY14 Partner Kickoff started summer off right! In case you missed the live show, you can watch the replay and catch up on Oracle's strategy and objectives for the upcoming year.

We also want to congratulate our FY14 Partner Kickoff Twitter contest winners, Keste, A2F Services and portrix.net GmbH. We hope you enjoy your free OPN Exchange @ Oracle OpenWorld pass!


As always, be sure to follow us around the web:

OPN Blog Facebook LinkedIn Twitter YouTube Google Plus OMN iTunes

We look forward to a great FY14!
The Oracle PartnerNetwork Team

Monday Jun 24, 2013

Last chance to register to the Oracle FY14 Global Partner Kickoff (June 25, 2013)

This is your last chance to register to the Oracle FY14 Global Partner Kickoff and to join us live/online tomorrow June 25, 2013 at 9:00am PDT / 5:00 pm GMT / 6:00pm CET!

What to Expect:

  • Watch Oracle Executives, including Oracle President, Mark Hurd, John Fowler, Thomas Kurian, and more outline the product strategy and direction for the company
  • Learn about the different ways to accelerate sales and make money with Oracle through our full stack offering
  • Participate in the conversation during the webcast via twitter using either @oraclepartners or #opn.

Register Now

Oracle Partner Kickoff Agenda

  • Welcome & Executive Address
  • Oracle Executives on Engineered Systems
  • Selling to the C-Level Executive
  • Innovation in Industries
  • Partner Sales Call to Action
  • Partner Pulse: Post Show Partner Discussion

Watch it live at:

For more information, email opncomms_ww@oracle.com.

We look forward to you participation.

Oracle EMEA PartnerNetwork

Register Now

Oracle FY14 Partner Kickoff

Watch it live at:
OPN homepage
OPN Facebook page

Tuesday, 25th June, 2013
9:00 am PT


FY14 Partner Kickoff Speakers

Mark Hurd
Mark Hurd
President, Oracle

John Fowler
Thomas Kurian
EVP, Product Development, Oracle

Thomas Kurian
John Fowler
EVP, Systems, Oracle

Friday Jun 07, 2013

Register Now: Oracle FY14 Global Partner Kickoff Tuesday 25th June, 2013 at 9:00 am PT

We would like to invite you to Join us live and online for FY14 Oracle Partner Kickoff. Oracle executives will address the needs of today's IT buyer and share how to sell effectively to CTO's, CIO's, CMO's and more.

Mark your calendar for June 25, 2013 at 9:00am PT.

What to Expect:

  • Watch Oracle Executives, including Oracle President, Mark Hurd, John Fowler, Thomas Kurian, and more outline the product strategy and direction for the company
  • Learn about the different ways to accelerate sales and make money with Oracle through our full stack offering
  • Participate in the conversation during the webcast via twitter using either @oraclepartners or #opn.

Register Now

Oracle Partner Kickoff Agenda

  • Welcome & Executive Address
  • Oracle Executives on Engineered Systems
  • Selling to the C-Level Executive
  • Innovation in Industries
  • Partner Sales Call to Action
  • Partner Pulse: Post Show Partner Discussion

Watch it live at:

For more information, email opncomms_ww@oracle.com.

We look forward to you participation.

Oracle EMEA PartnerNetwork

Register Now

Oracle FY14 Partner Kickoff

Watch it live at:
OPN homepage
OPN Facebook page

Tuesday, 25th June, 2013
9:00 am PT


FY14 Partner Kickoff Speakers

Mark Hurd
Mark Hurd
President, Oracle

John Fowler
Thomas Kurian
EVP, Product Development, Oracle

Thomas Kurian
John Fowler
EVP, Systems, Oracle

Thursday Feb 07, 2013

In Touch (February 2013): Spotlight on Cloud

CloudOracle believes that enterprise organizations are on a journey towards cloud computing.  Most will evolve their IT infrastructure and develop into being more “cloud like” to become a better internal service provider to the business.  This will result in greater levels of agility and responsiveness, improved quality of service in terms of latency and availability along with lower cost of ownership and higher utilization.

Because we see organizations adopting cloud in so many different ways, our goal at Oracle is to offer customers choice and a broad set of products and services that allow us to lead and support the transition to the cloud at every stage. That goal of offering choice is a key theme than runs within the Partner Cloud Program which is rolling out across the region now.  “Our Cloud offering is complete and the most comprehensive in the industry. This gives partners the flexibility to decide how they engage, the ability to increase their competitiveness, and the opportunity to deliver Cloud solutions that are designed specifically to meet their customers’ needs.” Christian von Stengel, Senior Director Application & SaaS Strategy & Sales, Oracle EMEA Alliances & Channels said.

The program, announced at Oracle OpenWorld last September, brings together five Cloud Service programs that enable you to make the most of this cloud opportunity.   Partners can deploy Oracle Cloud services across varying levels of end client engagement by choosing the program that best fits their business model:

  • Referral Cloud Program
    Refer a SaaS opportunity to Oracle through the Open Market Model that Oracle subsequently closes, then receive compensation based on the guaranteed contract value. This program provides a low cost and low barrier of entry for all OPN members that seek participation in the broader cloud opportunity. Register your Oracle Cloud Referral.

  • Resell Cloud Program
    Provides the opportunity for partners to broaden and deepen engagement by managing the subscription directly with your client. With specializations rolling out across the 16 Oracle Cloud Services, qualified partners have the opportunity to market and sell Oracle Cloud solutions and take a margin off the list subscription. By owning that end relationship, you participate in the lifetime value of that subscription as well as any renewals or up sell opportunities that may arise.

  • Rapid Start Program
    Oracle has added the Rapid Start program to each of the specializations to help you develop the skill set needed to successfully set up, manage and deploy Oracle Cloud services.  Rapid Start gives you the capability to deliver fixed scope implementation services around both implementation and configuration. Partners may customize, brand and price these services to meet their own business requirements, and retain 100% of the Rapid Start revenue.

  • Cloud Builder Specialization
    The Cloud Builder Specialization is an umbrella specialization anchored around private clouds. It is targeted at technology-oriented partners who are highly skilled across the Oracle portfolio, and who wish to build a private cloud within a data center, which can then become part of a broader public cloud offering. Specialized status provides end customers with assurance that they will be engaging with an insightful, knowledgeable partner who is an expert in the defined product or industry area, and able to work with them to develop and implement specific solutions.

  • Platform as a Service Program
    This program offers System integrators and ISVs the ability to develop bespoke applications that leverage a secure and flexible architecture.  You can build and deploy new applications, or extend existing on-premise offerings to the Oracle Cloud without any additional infrastructure or platform investments so eliminating costly IT resources and accelerate time-to-market.

To help partners familiarize with the program and capitalize on the opportunities offered by the Oracle Cloud, there is a wide range of communications, links and videos at your disposal, plus you can talk to your Oracle contact or the Partner Business Center.

In addition, to fast track your transition to offering Oracle Cloud services, don’t miss the opportunity to attend the Oracle CloudWorld tour happening now, for access to real-world case studies, in-depth Q&A sessions, hands-on demos and dedicated tracks.

Cloud Links

Cloud Videos

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