Friday Jul 27, 2012

Oracle Premier Support Gives You the Right Tools

Are you overlooking proactive resources that can help you get more value from your customers’ Oracle Premier Support investment, all at no additional charge?

With the wealth of resources available, it may not always be clear where to start. Support Best Practices can guide you to success; showing you the right tool for your situation and how to use it effectively.

The newest benefit to Oracle Premier Support is a series of live and on-demand instructional webcasts that provide partners and customers with the skills and knowledge to use relevant proactive capabilities, and maximize the value of Oracle Premier Support.

The Inside Track

Our Subject Matter Experts will show you how to take advantage of the proactive portfolio by leveraging real-world scenarios. Demonstrations, Q&A and Hands-on Labs solidify your learning so you can apply the skills.

WORK SMART. SOLVE FAST. RESOLVE

Both new and experienced partners should leverage this opportunity to learn Support Best Practices. Working proactively will help you work more efficiently. That gives you more time to focus on what’s important - your business goals.

Register now for Resolve—Find Answers Fast.

New OPS Enhancements

We are pleased to announce some new enhancements to the Oracle Partner Store coming July 9, 2012. Click here for more information.

Monday Jul 09, 2012

New ACS Resell Portfolio for OPN Members

Oracle Advanced Customer Support (ACS) Services is pleased to announce availability of the ACS Resell Portfolio to Oracle PartnerNetwork (OPN) members on June 28, 2012. The ACS Resell Portfolio is available to Gold level OPN members and above selling to end users with valid Oracle Premier Support/End User agreements, and in countries where ACS has the ability to support the indirect country business.

ACS provides mission critical support services for complex IT environments to help maximize performance, achieve higher availability, and reduce risk. The ACS Resell Portfolio can be leveraged to reduce time to market and drive improved end user satisfaction. Including ACS services at point of license sale can maximize your success as an Oracle partner.    

Oracle ACS is hosting two 60-minute resell portfolio training sessions. Topics include:

  • ACS Resell Portfolio objectives  
  • Partner participation requirements
  • ACS portfolio services enabled for partner resell
  • ACS sales engagement and transaction processes
  • Contracting requirements

Attend one of the following sessions to hear how you can maximize your profit opportunities by including ACS services, which compliment your solutions with integrated Oracle advanced support technologies.  

Please note that you only need to attend one session; all sessions will provide the same information.   

July 10, 2012
4:00 PM CEST

July 25, 2012
4:00 PM CEST

Webconference
Session Number: 591 988 820
Session Password: ebh12345

Webconference
Session Number: 596 475 912
Session Password: ebh12345

Int'l: 706.501.7506
US: 866.589.6202
Call ID: 95867658

Int’l: 706.501.7506
US: 866.589.6202
Call ID: 98095011

Click here for a list of toll-free international numbers.

Please contact Support-Partner-Questions_ww_grp@oracle.com with any questions or visit the ACS website.

Friday Jun 08, 2012

Planned OPS Maintenance - 7th and 8th July 2012

Attention: Please note that OPS will be down on 7th and 8th July 2012 due to scheduled maintenance.

For any questions on OPS please contact partnerordering-emea_ww@oracle.com

Wednesday Jun 06, 2012

OPS Update

Transactions OPS Can Support. A presentation of transactions supported by OPS and those not supported is available on OPS Home.

For any questions on OPS please contact partnerordering-emea_ww@oracle.com

OPS Announcement

Since January 30th, 2012 OPS also supports Linux, Oracle Virtual Machine (OVM) and MySQL orders to be placed online.

For any questions on OPS please contact partnerordering-emea_ww@oracle.com

Thursday May 03, 2012

Upgrade Advantage Program (UAP) Requests Are Now Live on the Oracle Partner Store

UAP requests are now live on OPS. Partners simply add the new product requested to your cart, fill in the DAT form and use our Additional Discount Request (ADR) process to initiate the UAP request online. Once the UAP request has been approved, the cart submitter will be notified via email to check out their cart in OPS. A guide on how to submit a UAP request can be located here.

Tuesday Mar 27, 2012

Help Convert Your Pipeline Opportunities Into Wins

Are you looking for an extra advantage to help convert your pipeline opportunities into wins? 

The Buy Now, Pay Less for Oracle Hardware & Software  and the Oracle Database Appliance (ODA) Low Entry Payment offer simplified payment plans, with low promotional rates which represent the most affordable way for your accounts to acquire the systems they need now.

With payments you grow your deals by selling into future years' budgets; and you mitigate your credit and collections risk - Oracle pays you on behalf of your customer, while your customer makes payments over time. Payments deliver the following benefits:

  • Uncover hidden obstacles and shorten sales-cycles
  • Access the financial decision maker
  • Offer an alternate line of credit
  • Differentiate or match your competition
  • Offer an alternate line of credit to preserve scarce capital

Don't wait for a request for financing from your account. Quote your business with these promotions proactively, before any requests.

For more information on Oracle Financing for partners visit us at OPN or email Oraclefinancing_ww_grp@oracle.com

Friday Feb 17, 2012

New Ordering Options In Oracle Partner Store (OPS)

New ordering options are now live in OPS. Partners are able to submit online orders for following:
Software Licenses and Support, including 1-Click, Linux, Oracle Virtual Machine, MySQL and Royalty Reports.
In addition, several other enhancements are available too:

  • Oracle's Current Commercial Pricelist available for download
  • Cart export change to accommodate new enhancements
  • OLSA requirement flag
  • Multiple attachments allowed for Additional Discount Requests
  • Ability to request approvals for two and three years of support for software via ADR process
  • When support is being removed from an order, OPS will request a reason for the removal
  • Improvements to auto creation of addresses and contacts
  • Additional required fields for customer creation i.e. VAT ID, Telephone number

To accommodate the new system enhancements, OPS includes a new version of the Deal Approval Template. Effective Jan 30th, only use the updated version on all ADRs.

Wednesday Feb 08, 2012

Increased Affordability for Your Oracle Resell, Larger Deals and Mitigated Risk

Three reasons why you should proactively integrate the Oracle financing promotions into your opportunities. 

Provide your customers with a 90-day payment deferral and payments spread over two years, which increases the affordability of your solutions, using Oracle's Performance Edge and Maximize Your Options promotions.

In addition, the most affordable way for your accounts to acquire the Oracle server and storage systems they need now, with low promotional rates and payments spread over two years, is the Buy Now, Pay Less for Hardware offer.

The Oracle Database Appliance is easy to implement, easy to manage, easy to support and easy to acquire with Oracle Financing. Have a look at the newly launched Oracle ODA Low Entry Payment promotion.

With payments you grow your deals by selling into future years' budgets; and you mitigate your credit and collections risk - Oracle pays you on behalf of your customer, while your customer makes payments over time. Payments deliver the following benefits:

  • Uncover hidden obstacles and shorten sales-cycles
  • Access the financial decision maker
  • Offer an alternate line of credit
  • Differentiate or match your competition
  • Offer an alternate line of credit to preserve scarce capital

Don't wait for a request for financing from your account. Quote your business with these promotions proactively, before any requests.

For more information on Oracle Financing for partners visit us at OPN or email  oraclefinancing_ww@oracle.com

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