Daily CX updates for the Oracle EMEA CX partner community

Unlocking greater commerce personalization

Richard Lefebvre
CX Partners programs Director
In this article,
Madhukar Kumar, Oracle VP CX Cloud, explores ecommerce personalization and key
trends that will revolutionize the future of ecommerce:
Advances in machine
learning and data science in particular are helping merchants deliver the same
level of personalization online a consumer may expect offline with a one-to-one

the article…

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