Daily CX updates for the Oracle EMEA CX partner community

The Social Spotlight is Going to Shine on #OOW14

Richard Lefebvre
CX Partners programs Director

to see an example of “busy” and “everywhere”? Then keep an eye on the Oracle
Social Cloud
team as they head into this year’s Oracle OpenWorld.
Famous for their motto of “surely we can tackle even more,” Oracle’s top
socializers will be all over Moscone, from the Social Intelligence Center in CX
Central to 16+ social track sessions to live demos to comprehensive social

Social Cloud will be trumpeting the social business imperative with live,
interactive displays and inspiring speakers from Oracle, General Motors,
Chevrolet, FleishmanHillard, Nestle, Polaris, Banc of California, CMP.LY and

as many of these highlights as you can. You know how we social people love for
others to follow us:

  • Social Intelligence Center:
    Swing by the Oracle SRM “Social Intelligence Center” in CX Central in
    Moscone West. We don’t know if it will literally make you smarter, but it
    is a real-world demonstration of how the Oracle Social Cloud’s Social
    Relationship Management (SRM) platform serves up big data visualizations.
    Specifically, we’ll be watching the web and social chatter around #OOW14 using advanced analytics and deeper listening.
    You can see the new graphical representations of social data and
    global activity, get some great ideas for establishing a Social
    Intelligence Center at your brand, or see firsthand how the Oracle
    SRM platform is a mean, modernizing, social management, streamlining
    machine. And don’t forget to tweet about what you see.
  • “Financial Services: Why Social
    Media Makes Cents” with Tom Chernaik of CMP.LY; Kevin Salas, Banc of
    California; and Angela Wells of Oracle Social. Monday, Sept. 29 @
    1:45p.m. [CON8561]
  • “A Sky-High Overview: Oracle
    Social Cloud” with Meg Bear, Group Vice President of Oracle Social.
    Tuesday, Sept. 30 @ 10 and 11:45 a.m. [TGS8068]
  •  “Show Me the Money:
    Building the Business Case for Social” with Holly Spaeth of Polaris;
    Michelle Lapierre of Marriott; Meghan Blauvelt, Nestle; and Angela Wells
    of Oracle Social. Wednesday, Oct. 1 @ 11:45 a.m. [CON8551]
  • “Social Relationship
    Management: Lessons Learned from the Olympics, Super Bowl, Grammys and
    More” with Jamie Barbour of Chevrolet; Melissa Schreiber of
    FleishmanHillard; and Erika Brookes of Oracle Social. Wednesday, Oct. 1 @
    1 p.m. [CON8349]
  • “Global Command Centers: Why
    Social Engagement is Key to Connect with Customers” with Rebecca Harris
    and Whitney Drake of General Motors; Alan Chumley of FleishmanHillard; and
    Tara Roberts of Oracle Social. Wednesday, Oct. 1 @ 2:15 p.m. [CON8350]
  • “Whose Customer is this Anyway?
    Rise of the CCO, the CDO and the “New” CMO” with Jeb Dasteel, Oracle’s
    Chief Customer Officer (CCO); other C-Suite executives; and Erika Brookes
    of Oracle Social. Wednesday, Oct. 1 @ 3:45 p.m. [CON8457]
  • “Leveraging Social Identity to
    Build Better Customer Relations” with Andrew Jones of the Altimeter Group.
    Thursday, Oct. 2 @ 11:30 a.m. [CON8348]
  • “When Social Data =
    Opportunity: Leveraging Social Data to Target Custom Audiences” with
    Michelle Lapierre of Marriott; and Cory Treffiletti of Oracle. Thursday,
    Oct. 2 @ 12:45 p.m. [CON8554]

the most thorough coverage of Oracle Social’s OpenWorld activities imaginable?
Then by all means make sure you and your customers friend and follow us on all
our channels, including Twitter, Facebook, Google+, and LinkedIn. And subscribe to our daily Social Spotlight podcast!

From Oracle’s Mike Stiles

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