Daily CX updates for the Oracle EMEA CX partner community
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Community Events
August 27, 2014
The Social Spotlight is Going to Shine on #OOW14
Want
to see an example of “busy” and “everywhere”? Then keep an eye on the Oracle
Social Cloud team as they head into this year’s Oracle OpenWorld.
Famous for their motto of “surely we can tackle even more,” Oracle’s top
socializers will be all over Moscone, from the Social Intelligence Center in CX
Central to 16+ social track sessions to live demos to comprehensive social
coverage.
Oracle
Social Cloud will be trumpeting the social business imperative with live,
interactive displays and inspiring speakers from Oracle, General Motors,
Chevrolet, FleishmanHillard, Nestle, Polaris, Banc of California, CMP.LY and
more.
Catch
as many of these highlights as you can. You know how we social people love for
others to follow us:
- Social Intelligence Center:
Swing by the Oracle SRM “Social Intelligence Center” in CX Central in
Moscone West. We don’t know if it will literally make you smarter, but it
is a real-world demonstration of how the Oracle Social Cloud’s Social
Relationship Management (SRM) platform serves up big data visualizations.
Specifically, we’ll be watching the web and social chatter around #OOW14 using advanced analytics and deeper listening.
You can see the new graphical representations of social data and
global activity, get some great ideas for establishing a Social
Intelligence Center at your brand, or see firsthand how the Oracle
SRM platform is a mean, modernizing, social management, streamlining
machine. And don’t forget to tweet about what you see.
- “Financial Services: Why Social
Media Makes Cents” with Tom Chernaik of CMP.LY; Kevin Salas, Banc of
California; and Angela Wells of Oracle Social. Monday, Sept. 29 @
1:45p.m. [CON8561]
- “A Sky-High Overview: Oracle
Social Cloud” with Meg Bear, Group Vice President of Oracle Social.
Tuesday, Sept. 30 @ 10 and 11:45 a.m. [TGS8068]
- “Show Me the Money:
Building the Business Case for Social” with Holly Spaeth of Polaris;
Michelle Lapierre of Marriott; Meghan Blauvelt, Nestle; and Angela Wells
of Oracle Social. Wednesday, Oct. 1 @ 11:45 a.m. [CON8551]
- “Social Relationship
Management: Lessons Learned from the Olympics, Super Bowl, Grammys and
More” with Jamie Barbour of Chevrolet; Melissa Schreiber of
FleishmanHillard; and Erika Brookes of Oracle Social. Wednesday, Oct. 1 @
1 p.m. [CON8349]
- “Global Command Centers: Why
Social Engagement is Key to Connect with Customers” with Rebecca Harris
and Whitney Drake of General Motors; Alan Chumley of FleishmanHillard; and
Tara Roberts of Oracle Social. Wednesday, Oct. 1 @ 2:15 p.m. [CON8350]
- “Whose Customer is this Anyway?
Rise of the CCO, the CDO and the “New” CMO” with Jeb Dasteel, Oracle’s
Chief Customer Officer (CCO); other C-Suite executives; and Erika Brookes
of Oracle Social. Wednesday, Oct. 1 @ 3:45 p.m. [CON8457]
- “Leveraging Social Identity to
Build Better Customer Relations” with Andrew Jones of the Altimeter Group.
Thursday, Oct. 2 @ 11:30 a.m. [CON8348]
- “When Social Data =
Opportunity: Leveraging Social Data to Target Custom Audiences” with
Michelle Lapierre of Marriott; and Cory Treffiletti of Oracle. Thursday,
Oct. 2 @ 12:45 p.m. [CON8554]
Want
the most thorough coverage of Oracle Social’s OpenWorld activities imaginable?
Then by all means make sure you and your customers friend and follow us on all
our channels, including Twitter, Facebook, Google+, and LinkedIn. And subscribe to our daily Social Spotlight podcast!
From Oracle’s Mike Stiles