When your customers have questions, do they get the correct answer quickly – the
first time? Can they get the right answer from your website, your agent, or
another customer on social media?
Well-executed Knowledge Management can
help you get the right information to the right people at the right time, across
all channels – making agents more productive, delighting your customers, and
keeping costs down.
Join us for a
live Webcast on Thursday, 27 March, to discover how Knowledge
Management will help you:
Date: Thursday 27 March
Time: 11:30 AM CST / 12:30 PM EST
Don’t miss this opportunity to see how you
can use Knowledge Management to differentiate your brand.