Daily CX updates for the Oracle EMEA CX partner community

Smarter CX Report 2018

Richard Lefebvre
CX Partners programs Director

Only 38% of CX professionals are considered visionaries in customer experience. But, what makes them stand out?

The 2018 Smarter CX Insights Report analyzes over 300 responses from CX professionals to get a pulse on the current customer experience landscape.

In this report, you'll find out:

• Why the "Science of CX" is more important than the art of it
• Challenges CX professionals are up against, and how their strategies are currently performing
• What businesses are doing to prepare for the future of CX

Download report

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