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Daily CX updates for the Oracle EMEA CX partner community

Siebel CRM Innovation Pack 2014 is Available

Richard Lefebvre
CX Partners programs Director

Enabling customers to maximize their
investment in Oracle’s Siebel CRM applications, hundreds of new features, functions,
and enhancements are provided with Siebel CRM IP2014

Siebel CRM IP2014 delivers a new intuitive
user experience specially developed for mobile responsive devices; new mobile
applications and framework and expanded product functionality while
increasing business agility and lowering total cost of ownership for customers.

Siebel CRM IP2014 expands industry
capabilities with new applications and functionality for Public Sector,
Communications, Financial Services and Life Sciences among others.

This release provides customers with
a complete Customer Experience (CX)solution with additional
integrations to Oracle CX portfolio products such as Oracle Policy Automation, Oracle
Real Time Decisions and Oracle Knowledge Management as well being able to
leverage the extreme performance capabilities of the Oracle 12c In-Memory database.

Innovation Pack Themes

The Siebel product focuses on three
primary investment themes based on the feedback from our customers

  • Customer Experience (CX) : Seamless customer experience across
    the CX portfolio (mobile, social, service etc)
  • Industry Innovation: Feature rich solutions to over 20
    industries
  • Business Agility : We recognize that your business
    needs to be agile with the ability to adopt new product innovations as well as
    competitive market solutions into your CRM deployment quickly.

 The Siebel CRM Innovation Pack 2014 Data Sheet has been uploaded in the EMEA CX Partner Community Beehive Workspace here

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Comments ( 3 )
  • Randy Garcia Saturday, November 22, 2014

    Great peak of interest in this article for the future, thanks for sharing this Richard.


  • Leon Friday, December 12, 2014

    Thanks for this! Really happy to hear that Siebel is now working with in-memory databases!


  • guest Tuesday, February 3, 2015

    Hi Richard,

    thanks for sharing. However, as of now (February 2015) there is still no official recommendation on how to set Siebel / DB Parameters to benefit from the In-Memory Option.


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