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Daily CX updates for the Oracle EMEA CX partner community

Seven tips for preventing a customer attack

Richard Lefebvre
CX Partners programs Director

Is your organization ready for a social media customer attack? Which of these 7 tips for preventing a customer attach do you think is the most important?

Read this great article from Forbes and bear in mind that Oracle CX solutions provide adequate responses to the seven questions

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Comments ( 2 )
  • guest Monday, June 17, 2013

    I bought the book a few weeks ago and I am reading it. It is really interesting as it gives you a very good insight on how your company can prevent attacks on social media. And obviously this would help you understand how to implement a strategy (and technology) to achieve the disired goals.


  • Luis Melo Monday, June 17, 2013

    I bought the book a few weeks ago and I am reading it. It is really interesting as it gives you a very good insight on how your company can prevent attacks on social media. And obviously this would help you understand how to implement a strategy (and technology) to achieve the disired goals.


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