Daily CX updates for the Oracle EMEA CX partner community

Pella Improves First Contact Resolution with Oracle Service Cloud

Richard Lefebvre
CX Partners programs Director

This new
story on Forbes.com
highlights Pella's implementation
of Oracle Service Cloud
in their contact center and out in the
field to improve
first-call resolution rates, analyze
service issues
and expand service offerings.

Read the new Forbes.com story and watch the success video

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