This latest release of Oracle Service Cloud
continues to enable organizations with solutions for providing exceptional
customer experiences through new, exciting features in Web Customer
Service, Contact Center, Knowledge, and Oracle Policy Automation.
This release also brings several new and exciting enhancements
to the Oracle Field Service Cloud solution, which helps organizations
improve service quality, empower field agents, boost service efficiency, and
increase first-time fix.
Watch these YouTube
video’s featuring the February 2017 key