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Daily CX updates for the Oracle EMEA CX partner community

Oracle empowers Customer Experience professionals with new Artificial Intelligence Apps

Richard Lefebvre
CX Partners programs Director

At Modern Customer Experience 2017, Las Vegas, on Apr 26, 2017, Oracle announced its new artificial intelligence based customer experience apps that empower commerce, marketing, sales and service professionals to deliver smarter experiences across the customer lifecycle in real time.

The new Adaptive Intelligent Apps for CX uniquely blend first-party and third-party data with sophisticated decision science and machine learning to deliver the industry’s most powerful AI-based customer experience solutions. Adaptive Intelligent Apps for CX are designed to help enhance existing commerce, marketing, sales and customer service applications within the Oracle CX Cloud Suite.

Read the full announcement

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