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Daily CX updates for the Oracle EMEA CX partner community

Oracle CRM Watchlist 2015 Winner

Richard Lefebvre
CX Partners programs Director

Leading CRM expert, best-selling author, analyst and regular contributor to ZDNet, Paul Greenberg, has listed Oracle as a 2015 winner on his CRM Watchlist.
Paul is an advisor to both public and private organizations and
continues to define the landscape of CRM including industry trends,
challenges and opportunities. As the Executive Vice President of the
CRM Association, and Chairman of the University of Toronto’s CRM Centre
of Excellence, Paul is considered one of the industry’s top thought
leaders.



As part of his regular contribution to ZDNet, Paul published his 2015
CRM Watchlist to select CRM vendors making an impact in the market, from
2014 to 2017. Paul clearly defines impact as a leading solution
provider in a specific field that’s currently prevalent and will
maintain sustained impact over time. In his words, these are companies
“providing what customers are looking for in a way that individual
customers find meaningful.” Paul’s evaluation also considers a
company’s outreach - including its customers, analysts, and journalists –
as key influencers in the market. Over 142 companies submitted
applications for this year’s CRM Watchlist evaluation and Oracle’s CX
suite was selected as one of the winning vendors! (...)

Read the rest of the article and find out Paul Greenberg CRM Watchlist on Oracle Andrew Keleher blog here

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