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Daily CX updates for the Oracle EMEA CX partner community

Oracle Applications Strategy by Steve Miranda - watch this video!

Richard Lefebvre
CX Partners programs Director

VP Steve Miranda admittedly talks fast,
but he’s the farthest thing from a fast talker. In his OpenWorld 2014
general session, Oracle Applications―Don’t Sit On the Sidelines, Miranda
(known for his credibility) took conference goers on a vigorous sprint
through Oracle Applications.

He stated that the main objective of his
presentation was to answer four of the most common questions that he
gets from customers:

  • Is Oracle going to force me to go the cloud? (The short answer is no.)
  • When is the Oracle Cloud going to be ready? (The short answer is today.)
  • Why should I move to the cloud? (That required a bit longer answer. Refer to Steve’s video.)
  • OK, I’m going to move to the cloud. How should I do it and what should I be thinking about on a go-forward basis?

Miranda emphasized the speed at which
Oracle is getting innovation into the hands of its customers. In the
past, a customer had a problem and two years later the software vendor
delivered the solution. But by then, the problem had changed and the
cycle started all over. It took much longer to turn the crank. Now we’re
delivering updates every three to four months in a cloud-based model
that is faster, cheaper, and better. Plus we can prune the apps based on
how customers are using them. That precise and immediate feedback leads
to more modernization―and much happier customers.

Speaking of customers, Miranda’s panel
had a great mix of them from Atradius (CX Cloud), BG Group (HCM Cloud),
GE (ERP Cloud), and Marriott (Social and Marketing Cloud). The
discussion covered the companies’ business imperatives, approaches to
the cloud, execution strategies, and most importantly, compelling
results. The panelists were simply outstanding. Oracle’s Rajan Krishnan
said, “this is the one to beat going forward.”

Here’s the video link to Miranda’s 2014 General Session (1:06).

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