This is the first of three in aseries regarding how companies can develop a highly effective multichannele-commerce marketing strategy Retail andecommerce...
This is the first of three in aseries regarding how companies can develop a highly effective multichannele-commerce marketing strategy Retail andecommerce marketing leaders have the same ever-increasing goals: capture moreattention, generate more traffic, and earn more sales. Marketing teams are busychurning out campaigns, updating product and landing pages, and dreaming up newdeals and promotions. All marketing leaders share similar challenges.Increased competition and a...
This is the first of three in aseries regarding how companies can develop a highly effective multichannele-commerce marketing strategy Retail andecommerce marketing leaders have the...
Accenture helped Hawaiian Telcomcomplete the first phase of a transformational project to support futuregrowth. The OracleService Cloud deployment unifies...
Accenture helped Hawaiian Telcomcomplete the first phase of a transformational project to support futuregrowth. The OracleService Cloud deployment unifies access to customer details,orders, billing and facilities. “We arepleased with the increasedefficiency that the unified view has afforded to our customerservice representatives and field technicians,” said Kevin Paul, senior vicepresident technology for Hawaiian Telcom. HawaiianTelcom’s goal is to cohesively assess and...
Accenture helped Hawaiian Telcomcomplete the first phase of a transformational project to support futuregrowth. The OracleService Cloud deployment unifies access to customer details,orders,...
Retailers and ecommerceleaders know customers now have more options as to where, when, and how theyinteract with brands. In 2016, businesses know they can't be...
Retailers and ecommerceleaders know customers now have more options as to where, when, and how theyinteract with brands. In 2016, businesses know they can't be sedentary withtheir marketing and ecommerce operations: 27% of companies say technology bottlenecks slow implementation of website updates and revenue-generating campaigns. Ecommerce operations are more complex than ever. Retailers often operate in an average of seven languages and in more than 100 geographies. Digital...
Retailers and ecommerceleaders know customers now have more options as to where, when, and how theyinteract with brands. In 2016, businesses know they can't be sedentary withtheir marketing...
Authored byJoe Fuster, Global Head of CX for Oracle, this brief provides thoughtleadership based on real world experience and current sales research fromsources...
Authored byJoe Fuster, Global Head of CX for Oracle, this brief provides thoughtleadership based on real world experience and current sales research fromsources including CSO Insights, Aberdeen, and more. Align Strategies Simplify Activities and Processes Analyze Performance Collaborate with the Sales Team Gamify Performance Dashboard Executive Brief: 5Tips to Improve Sales Performance
Authored byJoe Fuster, Global Head of CX for Oracle, this brief provides thoughtleadership based on real world experience and current sales research fromsources including CSO Insights, Aberdeen, and...
In this 3' video, see how Dubai WTC is using Oracle CPQ Cloud to optimize itsentire quote-to-deliver process. This is a great example of how Oracle CPQ Cloudcan...
In this 3' video, see how Dubai WTC is using Oracle CPQ Cloud to optimize itsentire quote-to-deliver process. This is a great example of how Oracle CPQ Cloudcan reduce cost AND boost customer experience.
In this 3' video, see how Dubai WTC is using Oracle CPQ Cloud to optimize itsentire quote-to-deliver process. This is a great example of how Oracle CPQ Cloudcan reduce cost AND boost...
“With Oracle Service Cloud, we gained an integrated knowledge- management platform to ensure consistent and up-to-date frequently-asked-questions content,...
“With Oracle Service Cloud, we gained an integrated knowledge- management platform to ensure consistent and up-to-date frequently-asked-questions content, enabling us to manage content more efficiently and cut overall maintenance costs by 40%.” – say Eiji Shinohara, General Manager, Sales and Service Process Transformation Department, Business Process Transformation, Corporate Division, Ricoh Company, Ltd. “Not only would Oracle Service Cloud help us to reduce deployment and...
“With Oracle Service Cloud, we gained an integrated knowledge- management platform to ensure consistent and up-to-date frequently-asked-questions content, enabling us to manage content more...
This"Internet Retailer" article is highlighting how lettingvendors maintain e-commerce software is helping mid-sized retailers reducecosts but increase...
This"Internet Retailer" article is highlighting how lettingvendors maintain e-commerce software is helping mid-sized retailers reducecosts but increase functionality. The last section speaks about one of Oracle'sfirst Commerce Cloud deployments at Rock Creek. Worth a read!
This"Internet Retailer" article is highlighting how lettingvendors maintain e-commerce software is helping mid-sized retailers reducecosts but increase functionality. The last section speaks about one...
Authored byJoe Fuster, Global Head of CX for Oracle, this brief provides thoughtleadership based on real world experience and current sales research fromsources including CSO Insights, Aberdeen, and more: Align Strategies Simplify Activities and Processes Analyze Performance Collaborate with the Sales Team Gamify Performance Dashboard Executive Brief: 5Tips to Improve Sales Performance
Metronet (Communications) implemented Oracle Field Service Cloudto improve customer service and satisfaction of installation and repairservices to its growing...
Metronet (Communications) implemented Oracle Field Service Cloudto improve customer service and satisfaction of installation and repairservices to its growing customer base: “We achieved immediate impact to our business with Oracle Field Service CloudService. In the first month of using the system, we reduced costsassociated with using contractor technicians enough to offset themonthly cost of the cloud-based Oracle solution.” Read & share the story!
Metronet (Communications) implemented Oracle Field Service Cloudto improve customer service and satisfaction of installation and repairservices to its growing customer base: “We achieved...
