What do you need to know about customer experience technology in 2017? This ebook explains how new trends in mobile, Artificial Intelligence, and chatbots are shaping the experiences modern customers expect, and how to meet them.
You’re not alone if augmented reality (AR) still feels a bit like science fiction. It’s one thing to try to catch cute little creatures with your smartphone, but using AR to be more productive at work is quite another. So when ZDNet columnist Michael Krigsman says that Oracle’s demo of field service management is “one example where the value of AR is obvious and dramatic,” you have to see it for yourself. In his article entitled “Augmented reality: Oracle builds a compelling...
Western Sussex NHS Foundation Trust highlights some of the key benefits and impacts of Oracle Service Cloud. “It was great to actually work with a company that already had a fantastic product there available and ready to use, so it would be quick and easy to implement, but we all had that shared understanding that these parallels could be drawn across into family services.” - Kelly Pierce, Sr Midwifery Manager Look at the Video
We are proud to announce that Oracle Commerce is positioned as a leader in vision and execution in the 2017 Gartner Magic Quadrant for Digital Commerce! Get a complimentary copy here of the report and find out why Oracle is named a leader in digital commerce and positioned furthest in completeness of vision.
Recent Oracle Customer Experience (CX) research reveals that virtual customer interactions are set to surge by 2020, transforming the relationship that brands have with their customers. Watch this powerful video (40') featuring Oracle Daryn Mason and Melissa Boxer, captured during the recent Oracle MBX conference in London, in order to find out more
In this article,Madhukar Kumar, Oracle VP CX Cloud, explores ecommerce personalization and keytrends that will revolutionize the future of ecommerce: Advances in machinelearning and data science in particular are helping merchants deliver the samelevel of personalization online a consumer may expect offline with a one-to-oneengagement… Readthe article…
Consumers are speaking to your customers. Are they prepared to listen? See how OracleCommerce Cloud prepares retailers to attract customers and earn their loyaltyin this video interview with consumers and short demo. Watch the video!
"Theresults have been very outstanding and phenomenal. We have had a very goodconversion ratio improvement and we are much more responsive…" said Ravi Ramakrishnan, Global CIO Uflex. In this 3' video, see how and why!