Daily CX updates for the Oracle EMEA CX partner community

Introduction to Oracle Customer Data Management (CDM) - EMEA Partner Webinar – Monday March 13th

Richard Lefebvre
CX Partners programs Director

Oracle Sales Cloud Customer Data Management (CDM)
helps organizations consolidate account and contact data from multiple sources,
standardize addresses, resolve duplicate record issues, and ensure a best
version customer profile that sales reps and sales managers can trust.

Oracle Sales Cloud’s exceptional data quality management
capabilities help companies drive increased revenue, improve operational
efficiency and provide uniform customer data throughout the customer lifecycle:

  • Customer Master - Consolidate and
    maintain one, accurate customer view from multiple sources that can be shared
    across multiple systems.
  • Data Quality - Cleanse, match,
    and dedupe records and validate addresses using Oracle's Enterprise Data
  • Data Enrichment - Add new account
    and contact records or additional details for existing records using Oracle’s
    Data as a Service.
  • Data Protection - Prevent
    unauthorized use of confidential and sensitive information.

us on Monday, March 13th,
10am CET
for an introduction to Oracle CDM:


  • Master Data Management market
  • Oracle Customer Data Management
    value proposition
  • Product presentation and
    functional overview
  • Oracle Customer Data Management
  • Resources for partners
  • Q&A’s


Neil Matthews (Regional Solutions Specialist – Data Quality, Data
Management and Data Cloud and
Roberto Negro (Master Principal Solution Consultant CX, CDM, Data
Governance, Data Quality


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