Daily CX updates for the Oracle EMEA CX partner community

InFact support major Oracle Sales Cloud project at Toyota Handling Material (THME)

Richard Lefebvre
CX Partners programs Director

InFact, a France based historical
Oracle CRM on Demand and Oracle Sales Cloud partner and a pioneer in the CRM
SaaS market, has been instrumental to win a major Oracle Sales Cloud project at
Toyota Material Handling Europe (TMHE), involving the migration of 1’000+ CRM
SaaS users on to Oracle Sales Cloud.

InFact services include solution migration
within the same scope of functionalities, processes and data to the new system,
with the aim for TMHE to take benefit of new OSC features such as Mobility, Org
Chart, Simplified UI, more user friendly UI, etc.

“Our sales representatives
require a simple and productive user experience when working on complex product
configurations and pricing policies with customers
” said TMHE representative. “Cameleon CPQ natively integrated to Oracle
Sales Cloud by InFact Group, represented the best of breed solution to
meet our requirements.  Oracle’s Java Cloud Service was a clear choice for
InFact Group to integrate Oracle Sales Cloud with Cameleon CPQ, demonstrating a
seamless user experience with partner applications from Oracle Cloud

InFact has been providing CRM services
to TMHE since the end of 2010 and has been chosen for this project by the
customer thanks to the high level of satisfaction related to delivered services

In addition to OSC implementation and
integration services, InFact has also published several solutions related to Sales
and Service Cloud on the Oracle Market Place, including:

  • OPA Connector
  • Order Bag
  • ERP Connector
  • CPQ integration to Cameleon
  • Pricer
  • Document Server Connector (for Sharepoint as well as
    Amazon cloud)

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