ARYVART, a France and India based Oracle Partner, has just released a Google Calendar <-> Oracle Fusion CRM synchronization add-on.
Managing appointments or tasks can sometimes cause issues when using the various calendars that are available on a smartphone, on the desktop (e.g. in Microsoft Outlook) or in Google. Adding the CRM dimension can make things even more complicated when one needs to replicate a task or an appointments between the calendars!
If Oracle Fusion CRM offers out-of-the box synchronization with Mobile devices calendars as well as with Microsoft calendar, nothing was available to sync with Google Calendar until Today!
Known for their Web Services expertize (data exchange between heterogeneous applications and systems), Aryvart has developed this synchronization add–on certified by Oracle: Net synchronization is automatically processed every ten minutes. The application detects new appointments or new tasks in Google Calendar or in Oracle Fusion CRM, then synchronizes automatically with the other systems.
A dual stream synchronization mechanism, developed between the two calendars (Google Calendar and Fusion CRM), ensures that all new appointments or new tasks are automatically reported in both agendas.
Lien sur l'article en français sur le blog : http://crm-bi-marketing.blogspot.fr/2013/01/fusion-crm-oracle-google-calendar.html