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Daily CX updates for the Oracle EMEA CX partner community

GM Uses Social to Drive Customer Engagement and Improve CX

Richard Lefebvre
CX Partners programs Director

Every day more than 500 GM employees engage customers across 400 social
media channels. Learn how GM is using Oracle’s Social Intelligence
Center to transform itself and its service, marketing, and public
relations.

Watch this short yet very interesting YouTube video report about their Social approach and learn how this company promote and protect its brands with the help of Oracle Social solutions.

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