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Daily CX updates for the Oracle EMEA CX partner community

GM uses Oracle Social to improve Customer Experience

Richard Lefebvre
CX Partners programs Director

Carolin Probst-Iyer (Manage, Global Social
Media Center of Expertise General Motor) discusses GM's focus on customers and
how the automaker proactively addresses their concerns through social media to
elevate the overall customer experience.


Watch the video here

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