Daily CX updates for the Oracle EMEA CX partner community

Everyone Does NOT Speak English

Richard Lefebvre
CX Partners programs Director

A guest post by Joe Gum, Senior Director, Oracle Financials Product Strategist

Imagine trying to purchase a new phone, pay your bills, or book a cruise online if the software isn’t in a language you speak. As sophisticated users of the internet, we see a distinct increase in the number of multilingual users, as well as in the amount of Web content. E-commerce is growing in importance for the international market that lies at our fingertips.

Business owners can decide to ignore these issues and keep their businesses small and regional. Global companies don’t have that luxury, nor would they want to. These companies need enterprise-grade software that can be used around the world. The software needs to accommodate different languages, various local business practices, and local regulations compliance.

We designed Oracle Fusion Applications from the ground up with the global customer in mind. The suite includes essential internationalization functionality, translation and multi-lingual support, and localization features. For example, Oracle Fusion Applications support multiple date formats, number formats, names, addresses, phone numbers, and currency symbols. It also supports unlimited accounting representations and statutory reporting needs—all on a single global instance using standard preferences and setup. This allows global customers to adapt their software for a specific region or language without requiring multiple installations of the product and without engineering changes or customizations.
At this point, no customer should have to settle for less. Why select a cloud service vendor who is halfway there when you can select one who can meet all your global and multi-national needs? And, with the ongoing addition of new language support with every release, Oracle Fusion Applications soon will support the world’s 22 most popular languages.

The new language additions include and are not limited to: Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French (European), French (Canadian), German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, and Turkish.  With multiple language capabilities, customers can run Oracle Fusion Applications in any combination of these languages to support their global enterprises.

We also provide localizations in Oracle Fusion Applications. These are country-specific extensions to meet local business requirements. China, for example, is a country with many different local and legal requirements. The Oracle Fusion Applications payroll solution has extensions for China, as well as for Saudi Arabia, United Arab Emirates, United Kingdom, and United States. For Financials, localizations also exist for China, plus United States, Singapore, France, and the European Union.

Even without country-specific features, Oracle Fusion Applications can be configured to support many local requirements, such as payroll and transaction taxes.

In the ERP space alone, customers in 20 countries enjoy the robustness of Oracle Fusion Applications. These customers include companies located in United Arab Emirates, France, United States, Netherlands, Argentina, Singapore, South Africa, China, Canada, Australia, Switzerland, Japan, United Kingdom, Kuwait, Korea, India, Germany, Russia, Sweden, and Cyprus.  Many of these implementations are multi-national customers implementing in multiple countries.

You can depend on Oracle Fusion Applications to be easy and straightforward to operate in multiple countries. We designed it to help global companies like yours be successful in expanding to new markets and locales. These localization efforts support general business functionality across all areas of the business process, such as financial management, supply chain management, human resources, and the like with country-specific tax and statutory updates.

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