Daily CX updates for the Oracle EMEA CX partner community

Dogs are Loyal. Customers Aren’t!

Richard Lefebvre
CX Partners programs Director

We’ve just
released a new report, Dogs are Loyal. Customers Aren’t, written in
collaboration with consumer behavior consultant, Philip Graves. The report
looks at customer behavior through the prism of modern psychological theory and
suggests that customers are not actually loyal to brands in the true sense of
the word. Discover exciting findings and how to act according to these new

You can find
the report here

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