Daily CX updates for the Oracle EMEA CX partner community

DNASTREAM’s RapidLaunch Oracle Accelerate solution for RightNow

Richard Lefebvre
CX Partners programs Director

The Oracle RightNow Accelerate solution from DNASTREAM allows each Customer to enjoy quicker deployment and earlier time to benefits from this SAAS Customer Experience solution.

At the start of the project, a full suite of E-Learning simulations & materials is provided by DNASTREAM to match the customer’s processes. This RapidLaunch content library for RightNow can be leveraged by our customers early in their project implementations bringing significant cost efficiencies, time reduction and improved user adoption to their project roll outs.

Solution Profile:

This Oracle Accelerate solution is based on Oracle RightNow CX that includes Content management, Contact management, Incident management, Customer Portal, Closed incident Survey, Standard reports. As an additional option there is available the Oracle RightNow CX Chat implementation.

For more information about RightNow and the DNASTREAM Accelerate solution, visit the Oracle Accelerate microsite or contact www.dnastream.com

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