Daily CX updates for the Oracle EMEA CX partner community

Deloitte 2013 Global Contact Center Survey

Richard Lefebvre
CX Partners programs Director

of contact centers expect to maintain or grow in size in the next 12-24 months."

This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all smart CX consultants and integrators using Oracle Service solutions.

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