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Daily CX updates for the Oracle EMEA CX partner community

CX Thought Leadership & Customers in the Spotlight

Richard Lefebvre
CX Partners programs Director

Looking for
fresh content to share with prospects? Check out the latest issue of Profit!

The November
2015 issue is filled with articles around Service Automation & CX:

  • Customer Success
    - Kohl's
    EVP of Digital Technology discusses CX strategy in today's digital
    environment and the future including expanding service channels and Oracle
    supporting the customer experience. Read/Share!
  • Partner Success
    w/Integrated Service - Convergys:
    Oracle Service Cloud helps more than 2 dozen clients interact with their
    customers. Read about multiple success stories!
  • Social Customer Service - Oracle is helping companies deliver more socially
    engaging support services with features like Community Self Service andintegration with
    Oracle Social Cloud
    . Read/share!
  • Thought Leadership - Innovation
    & Customer Experience
    : Brian Curran & Merlyn
    Gordon present principles & processes for innovation. Read/Share!
  • Thought Leadership - Beyond
    CRM
    : Joe Fuster discusses CX & Cloud strategies. Read/Share!

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