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Daily CX updates for the Oracle EMEA CX partner community

CX Predictions for 2014

Richard Lefebvre
CX Partners programs Director

In these blog posts, Oracle Vice-President Brian Curran shares his 5 Predictions for CX in Customer Service for 2014 while David Vap, Oracle Group Vice-President Product development, discuss 8 Predictions for Customer Service.

Worth reading for any partner willing to fine tune a CRM solution strategy for the years to come.

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