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Daily CX updates for the Oracle EMEA CX partner community

Customer Experience & SOA Integration Demo available

Richard Lefebvre
CX Partners programs Director

Visit the SOA Community Workspace (SOA Community membership required) to get details about a great Customer Experience demo using SOA Integration technology:

With this release the number of viewlets (video’s) has
grown from 21 to 37.  Each viewlet can be shown individually or in
conjunction with any others and can show either technical feature or business
centric demo’s.  There is a matrix of options for using the demos, to help
you select relevant materials there is a ScenarioMatrix.xls spreadsheet, you
can filter on any of the columns to reduce to the viewlets that interest you.

In this release feature enhancements have been made
to:

  • RightNow
    – New business scenario’s
  • RTD
    – Integrated into several front-ends, Composite Pagelet for RightNow, plus
    back-end viewlets
  • WC-Sites
    – updated with latest MyBank demo with SCV MyProfile
  • SCVLite
    VirtualBox VM (due to be uploaded to retriever mid-may)
  • Retail
    Banking Client-OnBoarding viewlets
  • Documentation
    on Design Pattern and SCV Service
  • New
    MDM / EDQ scenario viewlet
  • Improvements
    to ATG, eBS
Want to learn more about the cool CX demo?
Contact
vince.keehan@oracle.com

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