We are moving all Pods to a new data center in Salt Lake City (SLDC) where there will be higher end hardware and more bandwidth. This will make the performance of the Pod much better and provide us room to grow.
Does this mean Oracle CRM On Demand is going away?
ABSOLUTELY NOT. We remain fully committed to Oracle CRM On Demand. We have added so many customers to Oracle CRM On Demand that we have moved into the SLDC to accommodate the growth.
How do I get a new demo account for my own use?
New demo accounts will be provisioned on the new demo Pod, UDA, starting January 18th, but you can request one anytime. Follow the normal process to request an account by filing a Service Request (SR) and be sure to specify that you want a new demo account on UDA in the Salt Lake City Data Center (SLDC). You will be able to use both accounts at the same time, until February 22nd 2013, to transfer any configurations you have done to the new demo Pod.
To save you time, please request all demos in one SR, and include the names of the demo accounts you already have. If you currently have 4 demo accounts, you can request up to 4 demo accounts in one request. There is a maximum of 10 demo accounts permitted per partner as part of your Oracle Partner Network benefits. For example:
"Please provision me 4 demo accounts for the following people:
My current demo accounts are:
What about the integration I have running?
If you have an integration that you are hosting, you will need to update it to handle requests from the following URL:
https://secureslsomxuda.crmondemand.com. This URL will be the new endpoint.
What about my APA account? (Partner Development account)
That Pod has already been migrated to SLDC. No action is required for accounts on Pod APA. This email is to notify you of the change to the DSA / LTA demo accounts.
Can my existing DSA / LTA account be migrated so I do not have to request a new one and redo my configurations?
No. To ensure the best possible use of hardware, we are not migrating any DSA or LTA demo accounts.
Can I have my DSA / LTA account past February 22nd ?
No. The demo Pods will be decommissioned on February 22nd There is not an option to extend that timeline. You can have both a DSA / LTA and UDA account to help copy over any customizations or data you need for ongoing demos.