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Daily CX updates for the Oracle EMEA CX partner community

Creating Ideal Customers with Modern Marketing

Richard Lefebvre
CX Partners programs Director
“Without that real-time perspective, it's just not possible to stay in step with what your customers want and need.”

Customer-Obsessed Marketing Is Your Next Competitive Edge

Every business talks about focusing on the customer. But few actually
deliver. Why? Because digital marketing technology can’t tell a
compelling story. It lacks engaging dialogue with no connection beyond
the transaction. It’s lost in translation because marketers don’t speak
code. And it’s confusing to the customer because marketing and IT can’t
connect process and data.

Take a look at your digital marketing picture. From a distance it may
look fine. But look up close. It’s fragmented and the dots are not
connected. You need much higher resolution. Step back and see the big
picture. Zoom in on the individual customer. But you’ll need Modern
Marketing technology engineered with enterprise grade data management
and proven cloud performance.

Explore the people, processes, and technology of the Oracle Marketing
Cloud. Create a culture of customer obsession. Simplify marketing
across all channels to turn casual prospects into passionate advocates.
Engage ideal customers with a meaningful experience. Personalize your
brand narrative for each customer in every chapter of your story to
increase engagement and revenue.

Read the full article and watch the videos here

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