The Oracle Product Development team is pleased to invite you to a series of Cloud Implementation Workshops and Architecture Briefings delivered free to Partners. These Platform as a Service and Software as a Service hands-on Workshops consist of live or on-line presentations, live or virtual demos and hands-on laboratory exercises. Includes: CX Engagement Cloud at EMEA CET/CEST time zone in November 26th-29th, 2018 as Remote Workshop. Workshops and Briefings are only for...
We are pleased to announce that discussion forums in the Oracle Service Cloud community have moved to Oracle Cloud Customer Connect. Cloud Customer Connect has now expanded to include 16 exciting new forums, idea labs, and an events calendar covering various Service and Field Service topics. The Service and Field Service forums can be accessed from the Forums menu > Customer Experience on the community. Read more here.
In this webinar, hear how Apex IT helped Corporate Synergies (CSG), an insurance company that was a 9-year Salesforce.com customer, save $180,000 over three years in license fees and transition to Oracle CX Cloud. Wednesday, 3 October 2018, 9:00 - 10:00 AM PT (THIS EVENT WILL BE RESCHEDULED TO OCTOBER 18th)
Here are 3 new CPQ assets that you are welcome to use in your CPQ sales activities: Blog post: 5 Warning Signs of a CPQ Project Failure HERE Video: Airborn uses Self-Service CPQ to Improve the Customer Experience HERE Video: Airborn uses CX and ERP Integration to Boost Customer Service HERE
Unforgettable is a customer experience education program, focused on delivering fresh content weekly to give business leaders what they need to succeed in a customer-driven, digitally-disrupted world. The program brings together the expert minds of Jay Baer, Shep Hyken, Jeanne Bliss, and Ian Golding to spotlight modern customer experience excellence. Get the latest content by bookmarking smartercx.com/unforgettable.
Markets are advancing. Technology is disrupting. Customer needs are evolving. Oracle Customer Experience (CX) solutions help your clients adapt to these changes and drive digital transformation. Browse and use our new “Oracle CX Future” microsite to open the door for conversations with your target accounts to consider adding on a cloud product to their CX solution set.
With 180 stores, HOPE Lingerie needed a flexible, user-friendly platform to enable B2C and B2B customers to have a rich, engaging experience. HOPE Lingerie chose Oracle Commerce Cloud, the only SaaS platform to offer B2C and B2B built for scale. Watch the video
Oracle partner’s Pierce Washington has recently compiled several Oracle CPQ and Commerce Cloud assets -showing the power of these solutions in B2B scenarios when combined. We particularly recommend: Integrated Oracle Commerce Cloud and CPQ Cloud (with 3-D visualization) demo video demonstrating the kind of online experience that B2B customers are looking for! CPQ and SAP webinar highlighting the benefit from automating the quote-to-order conversion process between Oracle CPQ...