2degrees Mobile cuts email inquiriesby 20%, handles up to 40% more chats per day and reduces social media headcountneed by 30% "Weselected Oracle Service Cloud...
2degrees Mobile cuts email inquiriesby 20%, handles up to 40% more chats per day and reduces social media headcountneed by 30% "Weselected Oracle Service Cloud and Oracle Social Cloud because the solutionsoffered more flexible licensing model and provided comprehensive coverage forall channels. The solutions are also easy to use and scalable, supporting ourfuture roadmap". - PeterDoherty, Head of Service Development, 2degress Mobile Ltd. Readthe full article
2degrees Mobile cuts email inquiriesby 20%, handles up to 40% more chats per day and reduces social media headcountneed by 30% "Weselected Oracle Service Cloud and Oracle Social Cloud because the...
Tilkeeis a cloud based Business Proposal solution which gives companies theopportunity to track the business proposals they are sending out. Using Tilkee,...
Tilkeeis a cloud based Business Proposal solution which gives companies theopportunity to track the business proposals they are sending out. Using Tilkee, salesorganizations are able to increase their efficiency and boost prospects’follow-ups. Architected and build to leverage Oracle Sales Cloud and Eloqua capabilities(see Oracle Marketplace), Tilkee helps dealing withqualified leads and proactively recommends follow-up activities, generatingsales increase of up to 30...
Tilkeeis a cloud based Business Proposal solution which gives companies theopportunity to track the business proposals they are sending out. Using Tilkee, salesorganizations are able to increase their...
Global Drinks Partnership, founded in 2009, is an importer/exporter and distributor of premium beverages. The company started small, but expanded quickly. The...
Global Drinks Partnership, founded in 2009, is an importer/exporter and distributor of premium beverages. The company started small, but expanded quickly. The creation of two discrete sales teams and expansion of the product portfolio meant it could no longer manage sales processes with spreadsheets, Dropbox, and manual processes. Since implementing Oracle Sales Cloud with the help of our partner Promatis, the company has increased revenue by 31%. Within sales teams, call...
Global Drinks Partnership, founded in 2009, is an importer/exporter and distributor of premium beverages. The company started small, but expanded quickly. The creation of two discrete sales teams...
Extendingonline service with Oracle Service Cloud Chat, Calderdale Council easilyreaches all of its customers. Implemented in 8 weeks by Connection Points....
Extendingonline service with Oracle Service Cloud Chat, Calderdale Council easilyreaches all of its customers. Implemented in 8 weeks by Connection Points. "Chat is suck and convenient in reducing phone traffic 10%, whileincreasing satisfaction". ~ToniKershaw, Calderdale Council. Calderdale Council Implements 24/7 Chat in8 Weeks Calderdale Council Improves Service withOracle Service Cloud
Extendingonline service with Oracle Service Cloud Chat, Calderdale Council easilyreaches all of its customers. Implemented in 8 weeks by Connection Points. "Chat is suck and convenient in...
In this newvideo, Special.T by Nestle explains how the business deployed a multi-channelcustomer service platform integrated with back-end systems quickly and...
In this newvideo, Special.T by Nestle explains how the business deployed a multi-channelcustomer service platform integrated with back-end systems quickly and why theOracle Service Cloud (chat, co-browse, wss, knowledge,social listening, analytics) allowsthem to focus on getting business processes right. Watch here!
In this newvideo, Special.T by Nestle explains how the business deployed a multi-channelcustomer service platform integrated with back-end systems quickly and why theOracle Service Cloud...
appyReward is an innovative solution thataddresses the fast growing market of customers or consumers rewards and gifts. A turn-key social platformthat...
appyReward is an innovative solution thataddresses the fast growing market of customers or consumers rewards and gifts. A turn-key social platformthat transforms the way businesses reward customers, appyReward gives usersfull control of the gifting experience including gift-cards,greetings-cards, emails, and landing pages to interact with customers. Thanksto appyReward, any user knows in real-time the momenthis customer opens or downloads the digital gift and can then follow...
appyReward is an innovative solution thataddresses the fast growing market of customers or consumers rewards and gifts. A turn-key social platformthat transforms the way businesses reward...
Join Oracle partnerBPI On demand (UK) on Thursday the 10th November, 11:15 (GMT) for a “BecomeYour Own Marketeer” public webinar Digital thought leader Daryn...
Join Oracle partnerBPI On demand (UK) on Thursday the 10th November, 11:15 (GMT) for a “BecomeYour Own Marketeer” public webinar Digital thought leader Daryn Mason (Oracle) willdiscuss the impact of Cloud technology in enabling growing organisations toMarket themselves effectively. The Live Presentationwill include: 1) The power ofAutomation in eliminating the need to outsource expertise. 2) Thought leadershipand insight into how every employee at an organisation plays a key...
Join Oracle partnerBPI On demand (UK) on Thursday the 10th November, 11:15 (GMT) for a “BecomeYour Own Marketeer” public webinar Digital thought leader Daryn Mason (Oracle) willdiscuss the impact of...
Elsevier Increases Customer SupportHub use by 196%, Drives Self-Service, and Improves Customer Satisfaction A global provider of information solutions that...
Elsevier Increases Customer SupportHub use by 196%, Drives Self-Service, and Improves Customer Satisfaction A global provider of information solutions that enhance theperformance of science, health, and technology professionals, Elsevier (7’000employees) is focused on becoming a customer-focused, knowledge-basedorganization. The organization sought to improve the customer experience formore than 30 million scientists, health, and information specialists worldwide,making it...
Elsevier Increases Customer SupportHub use by 196%, Drives Self-Service, and Improves Customer Satisfaction A global provider of information solutions that enhance theperformance of science, health,...
Monad Solutions Ltd (UK) is the World Leading experts in Policy Automation and associated CRM, ERP and HCM technologies. Monad Solutions provide consultancy,...
Monad Solutions Ltd (UK) is the World Leading experts in Policy Automation and associated CRM, ERP and HCM technologies. Monad Solutions provide consultancy, training and implementation services to help customers make the most of their investment in OPA. This extends beyond the Policy Automation product to cover many other integrating technologies including the Oracle CX Suite and many other CRM, ERP and HCM technologies. In addition to traditional professional services,...
Monad Solutions Ltd (UK) is the World Leading experts in Policy Automation and associated CRM, ERP and HCM technologies. Monad Solutions provide consultancy, training and implementation services to...
