Many customers, struggling with contacting vendors through unfriendly answering machines or unresponsive emails, are at risk of shifting to the competition…...
Many customers, struggling with contacting vendors through unfriendly answering machines or unresponsive emails, are at risk of shifting to the competition… Dial-Once, an Oracle ISV partner, is addressing this threat by providing an augmented Visual-IVR that helps companies redirecting customer contacts to an Intelligent Contact Hub! The Dial-Once solution is capable to qualify the customer request, promote existing self-serve content, guide to the right contact channel...
Many customers, struggling with contacting vendors through unfriendly answering machines or unresponsive emails, are at risk of shifting to the competition… Dial-Once, an Oracle ISV partner, is...
Nearly a year ago, the Oracle Applications User Experience (OAUX) team held an intensive design workshop with Boxfusion Consulting, an Oracle platinum partner,...
Nearly a year ago, the Oracle Applications User Experience (OAUX) team held an intensive design workshop with Boxfusion Consulting, an Oracle platinum partner, to help their customer Panasonic Computer Products Europe design and develop a solution for Oracle Sales Cloud using the Oracle Applications Cloud UX Rapid Development Kit (RDK). Now that Boxfusion and their customer have had time to road-test the solution, Oracle Kathy Miedema checked in with Boxfusion Cloud Lead Luis...
Nearly a year ago, the Oracle Applications User Experience (OAUX) team held an intensive design workshop with Boxfusion Consulting, an Oracle platinum partner, to help their customer...
In India, 500 million people will be purchasing an appliance for the first time—and they’re just as impatient as any Amazon shopper. Bajaj Electricals, a...
In India, 500 million people will be purchasing an appliance for the first time—and they’re just as impatient as any Amazon shopper. Bajaj Electricals, a Mumbai-based appliance maker, needed a more user-friendly way to engage India’s consumers. Using Oracle intelligent bots, the company built a pilot customer service chatbot in just three weeks. Bajaj sees plenty of potential uses for the new technology, including one that will surprise you. Read more
In India, 500 million people will be purchasing an appliance for the first time—and they’re just as impatient as any Amazon shopper. Bajaj Electricals, a Mumbai-based appliance maker, needed a...
Introducing new exciting B2B resources for you to share with customers and prospects: Move to Modern Fresh content that discusses what B2B organizations need...
Introducing new exciting B2B resources for you to share with customers and prospects: Move to Modern Fresh content that discusses what B2B organizations need to consider to stay ahead in this new era of commerce 5 Ways to Modernize the B2B Buying Experience 5 Ways to Drive B2B Growth with Digital Commerce Warming up the B2B Cold Start with AI 8 Reasons to Invest in OCC to Drive Digital Transformation Self-Service New video on how Commerce Cloud and CPQ Cloud work together...
Introducing new exciting B2B resources for you to share with customers and prospects: Move to Modern Fresh content that discusses what B2B organizations need to consider to stay ahead in this new era...
The Oracle Business Stories Digibook Volume #2 is out! Learn How other companies are leading in the Digital Economy with Oracle Cloud Applications (SaaS), with...
The Oracle Business Stories Digibook Volume #2 is out! Learn How other companies are leading in the Digital Economy with Oracle Cloud Applications (SaaS), with Real-Life Customer Stories across industries and countries (Europe, Middle East, and Africa), including Vodafone, PSA (Peugeot Citroen), T-Mobile, Aer Lingus, The Economist, Barcelo Hotels and many more! Read the Digibook volume #2 here
The Oracle Business Stories Digibook Volume #2 is out! Learn How other companies are leading in the Digital Economy with Oracle Cloud Applications (SaaS), with Real-Life Customer Stories...
This year again, the Modern CX conference (Chicago, 10-12 April 2018) will be Oracle’s premier event for all customers and partners interested in the latest...
This year again, the Modern CX conference (Chicago, 10-12 April 2018) will be Oracle’s premier event for all customers and partners interested in the latest technology innovations that are powering successful Digital Transformation. Win your Modern CX conference entry fee (value of 1’700$)! Oracle is offering up to 5 conference entry fees to the EMEA partners that are demonstrating leadership in delivering successful Oracle CX Cloud project(s), creating Customer Advocacy...
This year again, the Modern CX conference (Chicago, 10-12 April 2018) will be Oracle’s premier event for all customers and partners interested in the latest technology innovations that are...
Our next Live OPN PartnerCast will be taking place next on Wednesday, December 13, at 10:00am PT. We will be discussing CX Apps Innovation, our new Oracle CX...
Our next Live OPN PartnerCast will be taking place next on Wednesday, December 13, at 10:00am PT. We will be discussing CX Apps Innovation, our new Oracle CX ISV Program, and will hear from leading ISV partners who have integrated with Oracle CX! You don't want to miss it! Join us!
Our next Live OPN PartnerCast will be taking place next on Wednesday, December 13, at 10:00am PT. We will be discussing CX Apps Innovation, our new Oracle CX ISV Program, and will hear from leading...
A Publicis Media Research for Oracle Customer Experience (CX) has become a discipline in its own right – straddling the traditional structures of service, sales...
A Publicis Media Research for Oracle Customer Experience (CX) has become a discipline in its own right – straddling the traditional structures of service, sales and marketing, digital, technology and product design. We spoke to 7,000 consumers across multiple countries and generations, and the results were fascinating. Our report can support your customer’s digital transformation! Access the report More Digital Transformation resources
A Publicis Media Research for Oracle Customer Experience (CX) has become a discipline in its own right – straddling the traditional structures of service, sales and marketing, digital, technology...
See why VOXX partnered with Oracle Service Cloud to deliver omni-channel support Watch here!
