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Daily CX updates for the Oracle EMEA CX partner community

Calderdale Council improves service with Oracle Service Cloud

Richard Lefebvre
CX Partners programs Director

Extending
online service with Oracle Service Cloud Chat, Calderdale Council easily
reaches all of its customers. Implemented in 8 weeks by Connection Points.
 "Chat is suck and convenient in reducing phone traffic 10%, while
increasing satisfaction".  ~Toni
Kershaw, Calderdale Council
.

Calderdale Council Implements 24/7 Chat in
8 Weeks

Calderdale Council Improves Service with
Oracle Service Cloud

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