Daily CX updates for the Oracle EMEA CX partner community

Beachbody Pumps Up Customer Service with Oracle Service Cloud

Richard Lefebvre
CX Partners programs Director

Oracle Service Cloud enables
Beachbody, a rapidly growing company where service is everything, to provide
world-class service to more than 16 million customers and 200,000 coaches. It
manages approximately 20,000 contacts a day and is trending towards 7.2 million
answer views for 2014. With Oracle Service Cloud, Beachbody has the right tools
to provide accurate, consistent answers to meet both customers and coaches where
they are, regardless of the channel.

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