Increases efficiency of Global Customer Relationship Program, enhances Social
Media Issue Resolution Strategy with Oracle Social relationship Management.
Oracle because it offered a comprehensive social relationship management
solution. It is customizable, and we can tailor it to the needs of our company,
becoming ever more efficient as time progresses.” – Claudio Rossetti, senior IT
business demand manager, Arcor.
Oracle Diamond Partner, assisted Arcor in the implementation of its social
relationship management solutions.
was to complete the deployment and configuration of the highly useful and
customizable listen and analyze module for Arcor’s various operating units on
budget and on schedule. We provided support for users, helping them detect and
fix errors, as well as training on using the tool,” said Sebastián Alvarez
Daneri, senior business development manager, Deloitte.
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