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Daily CX updates for the Oracle EMEA CX partner community

3 Next Steps In Retail Innovation

Richard Lefebvre
CX Partners programs Director

Not long ago, retailers had a reputation for being luddites, falling behind
their peers in banking, healthcare, manufacturing, and other industries in
technology-driven innovation. With razor-thin margins, who could blame them for
resisting the additional costs of digital signage, in-store Wi-Fi, and RFID
tags, for example.

But the landscape has changed, driven by Apple,
Amazon, and tech-savvy consumers who demand and expect more. Retailers are
increasingly leveraging technology as a differentiator, and, in fact, some have
emerged as leaders... (TBC)

Read the complete article and discover the 3 Next Steps in Retail Innovation here

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