Daily CX updates for the Oracle EMEA CX partner community
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Community News
December 6, 2016
2degrees Mobile success story with Oracle Service and Social Cloud
2degrees Mobile cuts email inquiries
by 20%, handles up to 40% more chats per day and reduces social media headcount
need by 30%
"We
selected Oracle Service Cloud and Oracle Social Cloud because the solutions
offered more flexible licensing model and provided comprehensive coverage for
all channels. The solutions are also easy to use and scalable, supporting our
future roadmap". - Peter
Doherty, Head of Service Development, 2degress Mobile Ltd.
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the full article
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