Sunday Sep 21, 2014

EMEA Special: Learn How to Grow Your CX Practice in Two Fantastic Days!

With 20 scheduled conference sessions, 2 workshops, 1 keynote and product demonstrations devoted to Oracle CX solutions, Oracle CX Partner Enablement Summit in Brussels will offer an in-depth opportunity for you to explore the latest product developments, and look into the future of the industry's most comprehensive portfolio of customer experience solutions.

Be sure to check out these don’t miss sessions.

  • Service Cloud: Building a Case for Phased Approach Karl Helfner, Sr. Manager, CX Application Partner Enablement, to discuss how customer experience impacts company revenue, and how partners should apply for success in the CX space.
  • Social Cloud: On-Boarding: 30 Days to Successful Adoption learn some of the best practices to drive successful client engagement with the Oracle Social Relationship Management and demonstrate the value of the platform.
  • Oracle Marketing Cloud – Where’s the Money? You’re sold – the Oracle Marketing Cloud is where you want to be! Now what? Find out how you can partner with the Oracle Marketing Cloud to grow a strong marketing cloud practice and start realizing the opportunity for you and your customers.
  • Sales Cloud: Deliver a Seamless, Engaging Sales Process Gain insight into the benefits of integrated sales planning for improving efficiency and effectiveness. Join us for this session to learn how Oracle Sales Cloud Release 9 enhanced capabilities can help you achieve your sales goals.
  • Grow your CX Practice with Journey Mapping In this session you will learn how to use CX Journey Mapping Workshops to grow your business. We’ll also teach you how to set-up and conduct your own CX Journey Mapping Workshops.
  • Better Insights with Enterprise Social & Social Insights Demo SRM’s triple listening technology platform is the most advanced in the industry for finding the right conversations. Join us for this session to learn more about Oracle’s Enterprise social insights solution and how to gain buy-in from those interested in a listening solution.

· And much more…

A complete list of CX Partner Enablement Summit in Brussels sessions is available on the event website.

There are more than just sessions to wet your appetite – don’t miss the CX Journey Mapping Workshops! And be sure to add the networking reception to your itinerary for a chance to connect with your fellow CX and business leaders in attendance.

Todd Schorle - Director Oracle A&C

Friday Jun 22, 2012

Reaching the Pinnacle of Customer Experience : Customer Concepts WebTV #2

The challenge has never been greater – globalization increases consumer choice and quickly converts products into mere commodities.

Leading companies understand that delivering exceptional customer experiences and building brand equity are vital for success.

Please join us for an exclusive Web TV broadcast to hear how companies are enriching interactions differently with their customers to drive measurable business value.

Our panel of experts including customers, industry thought leaders and Oracle executives will discuss how to refine the customer experience and build a digital experience to win new clients and maximise customer retention.

Register now for this pan-European interactive Web TV show on Friday, July 6 at 10 a.m. BST / 11 a.m. CET. Watch and share the teaser video 

REPLAY Fusion CRM Sales - Performance Management on demand: Watch and share the teaser video and replay.

Thursday Apr 12, 2012

Customer Concepts TV

Eliminate the Guesswork in Your Customer's Sales Organization

Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales.

In today’s business environment, companies need to re-evaluate the way in which they sell. Sales and marketing organisations must optimise performance, increase team productivity and focus on the best opportunities.

Oracle Fusion CRM has been specifically designed with tools to help sales and marketing teams improve efficiency and drive revenue. Territory modeling and management, quota and commission management, collaborative features, real-time customer information and mobile device integration are just some features incorporated.

Join us on Customer Concepts TV as we aim to help you find the right strategy for your prospect and customers. Whether they already have a CRM solution in place or are looking for the next level of CRM implementation, this online TV show will give you very practical advice that can help you to make the most out of your CRM implementation.
Register now to reserve your spot for this exclusive, live-stream event. Customer Concepts TV comes to you on April 24.

Watch the Customer Concepts TV trailer here



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