The Power of Oracle Siebel Joined By the Agility of Modern Service in the Cloud: a special webinar for EMEA Partners
By Richard Lefebvre-Oracle on Aug 26, 2014
Why is the cloud becoming so important in today’s customer service ecosystem? How can customers utilize cloud functionality to augment their existing customer service systems with functionality such as web customer self service and cross-channel communications?
Join this special EMEA CX Partners session as we discuss the recent trends in customer service, and how you can utilize Oracle’s Service Cloud to augment your existing Siebel Service deployments to move toward a truly modern Contact Center.
Date & Time: Monday Sept 8th, 4pm CET (60’)
- The Customer Experience and the Cloud
- CX Portfolio: Spotlight on Oracle Service Cloud
- Oracle Service Cloud Integrated with Siebel
- Customer Transformations
- Path to the Cloud
Speakers: Melinda Uhland, Tiffany Blair and Brenda Harris (Oracle