Siebel Open UI: The new “user friendly” Siebel CRM - a White Paper by Enigen
By Richard Lefebvre-Oracle on Jan 24, 2013
"Oracle Siebel CRM is still without a doubt the most comprehensive CRM solution on the market, despite the rise of new CRM products like Salesforce.com or Microsoft Dynamics. However, it can’t be denied that Siebel has been losing advocacy amongst its users due to the current expectations and standards in terms of what we call User Experience (or UX)...."
In a recent whiter paper signed by the seasoned CRM Consultant Luis Melo, the UK based Oracle Partner Enigen (Twitter @EnigenCRM) reviews the issues adressed by the new Siebel Open UI and comments on supported platforms, features & fonctions as well as deployement options.
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