Release 25 of Oracle CRM On Demand is Generally Available

Oracle is pleased to announce that Oracle CRM On Demand Release 25 is Generally Available as of February 28, 2014.

The past year has seen many exciting developments with Oracle CRM On Demand.  As an integral part of Oracle's Cloud product portfolio and investment strategy, we continue to invest heavily in Oracle CRM On Demand.  Details on our strategy can be found in our Oracle CRM On Demand Statement of Direction and our Strategic Roadmap.  These documents highlight our ongoing innovation and development and long-term commitment to Oracle CRM On Demand.  Oracle CRM On Demand is also supported by our Applications Unlimited Lifetime Support Policy, which can be found on the Oracle Support Site.

Oracle CRM On Demand now provides three releases per year, allowing us an opportunity to rapidly deliver innovations to existing and new customers.  Each release is driven by input from our customers.  We have a terrific set of enhancements available with Release 25:

  • Pre-built Oracle Social Relationship Management integration to enable social-based support channels, social marketing and campaigns and internal collaboration
  • Usability improvements with streamlined navigation when searching for a record, new context-sensitive lookup lists when searching for Contacts, and new applets for displaying Open Tasks and Open Appointments
  • Greater extensibility with additional optimized custom fields, push-based deployment of new web applets, extended workflow coverage, more web services to improve system administration and configuration and extended JavaScript API, giving you more control over the user interface
  • Enhanced Analytics for Opportunities and Service Requests that allow for even more visibility into relations, and role-based custom dashboards that permit assigning different dashboards to users based on their role

For more details on the new features in Release 25, please review the Transfer of Information (Doc ID: 779858.5) recordings available on My Oracle Support.

We have even more great features planned for our upcoming releases.  Over the next few releases, you can look forward to exciting new features such as:

  • A revamped User Interface, inspired by the tablet and mobile user of today
  • A standardized JavaScript API framework allowing advanced customization of the User Interface
  • A new RESTful API that can be used to rapidly create new avenues into Oracle CRM On Demand, specifically mobile solutions
  • Enhanced mobile solutions, including new device support and more flexibility
  • Pre-built Oracle Social Relationship Management integration to enable social-based support channels, social marketing and campaigns and internal collaboration
  • Improved Analytics with new subject areas and a Report API that permits scheduling and delivering of your reports

Stay connected with the Oracle CRM On Demand vibrant communities on My Oracle Support where you can collaborate with your peers and Oracle CRM On Demand experts.

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