Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
By Richard Lefebvre on Oct 04, 2012
New Service Enables Companies to Listen, Engage, Create, Market and Analyze Interactions across Multiple Social Platforms in Real-Time
Unleashing the Power of Social
Oracle Social Network (OSN): Provides a secure collaboration platform that supports real-time collaboration and networking for users inside and outside the organization.
Oracle Social Marketing: Enables marketers to centrally create, publish, moderate, manage, measure and report across multiple social campaigns and platforms. It also helps marketers publish social content, engage fans and customize their brand's look and feel.
Oracle Social Engagement & Monitoring Cloud Service: Enables organizations to analyze social media interactions while also empowering customer service and sales teams to effectively engage with customers and prospects. It gives organizations the tools they need to understand customers and take the appropriate actions by monitoring, listening, learning, and responding to signals and trends across the social web.
Oracle Social Sites: provides brands and agencies a powerful and rich editing experience that end users can leverage to dynamically develop and launch social sites.
Oracle Data and Insights. A service that caters to a growing enterprise need for externally information by providing information, directory and insights about common business entities.
• Providing a holistic view of consumer interactions, Oracle Social Relationship Management Suite includes: