Oracle CX solutions for the Retail industry - 2 videos to watch on YouTube

Watch these video's about Oracle CX offering for the Retail industries. They are extracted from a Retail Industry conference that took place last week in Dusseldorf (D) and greatly summarize the Oracle stunning offerings related to Customer Experience solutions

Summary (2mins 53secs): http://youtu.be/Gs_hSwpm6VQ

Keynote (22mins 19secs): http://youtu.be/puAbnmLamzo

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