Managing the Complete Customer Journey - An Harvard Business Review Webinar

Many companies recognize the importance of customer experience and emphasize a few select “customer touchpoints.”

Join HBR for a free webinar on September 17th as co-authors, Alex Rawson, Ewan Duncan, and Conor Jones, share insights about the importance of managing the entire customer experience. See program and register here

Comments:

Are the recordings available of these webinars?

Posted by guest on November 14, 2014 at 07:28 AM GMT #

I think you can access a replay via HBR

Posted by guest on November 14, 2014 at 08:33 AM GMT #

Post a Comment:
  • HTML Syntax: NOT allowed
About

Search

Archives
« August 2015
SunMonTueWedThuFriSat
      
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
     
Today