GM Uses Social to Drive Customer Engagement and Improve CX
By Richard Lefebvre-Oracle on Aug 27, 2014
Every day more than 500 GM employees engage customers across 400 social media channels. Learn how GM is using Oracle’s Social Intelligence Center to transform itself and its service, marketing, and public relations.
Watch this short yet very interesting YouTube video report about their Social approach and learn how this company promote and protect its brands with the help of Oracle Social solutions.