Customer Success Story: How NAB improved customer service using the cloud

Internal call centre calls dropped from 20,000 to 2,000 per month at National Australia Bank (NAB), following the implementation of Oracle Service Cloud in 2012.

Read the CIO article here

Comments:

Post a Comment:
  • HTML Syntax: NOT allowed
About

Search

Archives
« July 2015
SunMonTueWedThuFriSat
   1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
 
       
Today